About the Role :

The IT Product Analyst Procure to Pay (P2P) is responsible for supporting, enhancing, and delivering digital solutions across the end-to-end P2P process.

The role ensures optimal performance and continuous improvement of procurement and accounts payable systems, with a strong focus on SAP (ECC/S4) and Coupa platforms.

This role acts as a key interface between Business (Procurement, Finance, Operations) and IT, ensuring alignment of system capabilities with business needs, while driving efficiency, compliance, and user experience.

Location, Experience, and How to Apply :

Location : Hyderabad

Experience : 10 - 12 Years

How to Apply : Interested candidates can also apply directly via the Infosys Careers Page (https : //career.infosys.com/jobdesc?jobReferenceCode=INFSYS-EXTERNAL-253935&rc=0)

- Global stakeholder exposure

- Opportunity to be part of a large-scale transformation journey

- Good to have experience in consumer goods, manufacturing, retail, or related industry domains

Technical Skills Required :

Must Have :

- You are experienced in working in product-oriented environment

- You have proven track in IT projects discovery & delivery in cross-function project environment (using Agile and Waterfall methodologies)

- You have experience working with Business on new IT solution designs, including technologies research on the market

- You have strong understanding of P2P processes and data

- You are accountable, proactive, able to adapt to change and think out-of-the-box

- You have advanced communication and presentation skills to keep clear and transparent picture in minds of Key Stakeholders

- You are fluent in English (spoken and written)

Desired :

- 10 years of total experience with

1. 3 - 5 years experience in Product Analysis/Business Analysis roles

2. At least 5 years experience in SAP MM/FI or Coupa

3. Bachelors degree in engineering, Information Technology, Business, or related field

4. Strong understanding of Order-to-Invoice business processes

5. Worked in Global FMCG company

Key Responsibilities :

Product & Service Management :

- Own and manage the P2P product backlog in line with business priorities

- Ensure stability, performance, and continuous improvement of P2P solutions

- Support product lifecycle management (enhancements, releases, decommissioning)

- Drive adoption of standard/global solutions across markets

Business Partnership :

- Act as the primary IT contact for Procurement and Finance stakeholders

- Translate business requirements into functional specifications

- Challenge and standardize processes across entities

Application Support & Operations :

- Manage incident, problem, and change processes (ITSM framework)

- Ensure SLA adherence and service quality

- Coordinate support activities with internal teams and external partners

Continuous Improvement & Transformation :

- Identify automation opportunities (e.g., invoice processing, approvals)

- Support digital transformation initiatives in P2P

- Drive data quality and process standardization

Project Delivery :

- Support delivery of P2P-related projects and enhancements

- Participate in testing cycles (SIT, UAT)

- Ensure proper documentation and knowledge transfer

Scope :

- Domain : Procure-to-Pay (Sourcing, Purchasing, Invoice Management, Payments)

- Geographical Scope : Global

Tools & Technologies :

- SAP ECC / SAP S/4HANA

1. MM (Materials Management)

2. FI (Accounts Payable)

3. Integration with procurement and finance processes

- Coupa

1. Source-to-Contract (S2C)

2. Procure-to-Pay (P2P)

3. Supplier management & invoicing

- Supporting Tools

1. Service Management : ServiceNow

2. Data & Reporting : Power BI, SAP BW

3. Integration : Middleware (e.g., Mulesoft, SAP PI/PO)

4. Collaboration : Microsoft Teams, Azure DevOps / JIRA (for backlog management)