About the Role :

We are seeking a proactive and experienced Senior Business Analyst to join our technology team. The ideal candidate will have an MBA in Information Technology or Business Analytics and a strong understanding of how to bridge business needs with technical solutions.

Typical Day In The Life Includes :

- Collaborate with business stakeholders to gather, analyze, and document detailed business and functional requirements.

- Translate business objectives into clear specifications, including Business Requirement Documents (BRD), Functional Specification Documents (FSD), and User Stories.

- Facilitate workshops and meetings to elicit requirements, define scope, and align expectations between business and IT teams.

- Support the full Software Development Life Cycle (SDLC) from requirement analysis through design, testing, deployment, and post-implementation review.

- Participate actively in Agile ceremonies (sprint planning, backlog grooming, daily stand-ups, reviews, and retrospectives).

- Support User Acceptance Testing (UAT) by developing test scenarios, tracking defects, and validating fixes.

- Prepare and maintain process flow diagrams, use case models, and data mapping documents using tools such as Lucidchart or Visio.

- Work closely with US-based teams to support global project initiatives and ensure seamless communication across time zones.

- Partner with developers, QA engineers, and project managers to ensure technical solutions meet business expectations.

- Identify opportunities for process optimization and automation using ERP or analytics tools.

- Produce high-quality documentation, reports, and presentations for management and stakeholders.

- Create and edit professional video-based requirements for walkthroughs, product demonstrations, process explainers, and stakeholder training content using Camtasia and Microsoft Clipchamp.

- Apply AI-assisted business analysis techniques to accelerate requirement discovery, summarize workshops and stakeholder inputs, identify themes and gaps, draft user stories and acceptance criteria, and improve the quality and consistency of BA documentation.

- Evaluate AI-enabled opportunities and translate them into clearly defined business use cases, expected outcomes, process impacts, risks, dependencies, data needs, and measurable acceptance criteria.

- Support validation of AI-enabled features by defining business scenarios, expected behavior, edge cases, traceability, and UAT criteria, including review of inaccurate, incomplete, or inconsistent outputs.

Basic Qualifications :

- MBA or equivalent degree in Information Technology, Systems, or Business Analytics.

- 6 - 9 years of experience as a Senior Business Analyst in enterprise or technology-driven environments.

- Strong understanding of business processes and ability to map them to system capabilities.

- Experience with ERP systems, especially Manufacturing domains (Infor M3, SAP, Oracle, etc.), SQL, APIs, or data analytics tools is an advantage.

- Sound knowledge of Agile methodologies and SDLC best practices.

- Excellent communication, documentation, and stakeholder management skills.

- Proficiency in MS Office (Excel, Word, PowerPoint) and collaboration tools like JIRA and Confluence.

- Ability to manage multiple priorities and work effectively in cross-functional teams.

- Strong analytical thinking and problem-solving skills.

- Working proficiency with Camtasia and Microsoft Clipchamp for recording, editing, captioning, and publishing clear business and product communication videos.

- Practical understanding of generative AI, large language models, prompt design, AI-assisted analysis, and the limitations of AI-generated outputs in a business environment.

- Ability to define AI-focused business requirements, use cases, user stories, acceptance criteria, process controls, and success measures while maintaining requirement traceability.

- Strong judgment in reviewing AI-generated content for accuracy, completeness, bias, privacy, security, and alignment with business intent.

Preferred Qualifications :

- Hands-on project experience in Business Analysis, Process Configuration, and Quote-to-Cash or Procure-to-Pay domains.

- Experience in process modeling tools and creating UML diagrams.

- Exposure to Configure, Price, Quote (CPQ) workflows.

- Experience in data-driven decision-making using Power BI, Tableau, or equivalent tools.

- Certifications such as CBAP, CCBA, or PMI-PBA are a plus.

- Hands-on experience using enterprise AI assistants or copilots to support analysis, documentation, research, meeting synthesis, and stakeholder communication.

- Exposure responsible for AI, AI governance, data privacy, security, explainability, human-in-the-loop controls, and risk assessment for AI-enabled solutions.

- Experience supporting AI or automation initiatives from business case development through requirements, testing, adoption, and benefits realization.

- Experience creating concise video tutorials, solution walkthroughs, release communications, or learning content for global stakeholders.

Soft Skills :

- Excellent interpersonal and stakeholder engagement abilities.

- Detail-oriented with strong organizational and documentation skills.

- Self-motivated, proactive, and adaptable to dynamic environments.

- Ability to work independently while collaborating effectively with global teams