Inchcape Shipping Services - Data Analyst

Key Accountabilities :

- Collaborating with business units to understand data requirements and ensure data is accurate and reliable.

- Identifying and resolving data quality issues through data profiling, analysis, and cleansing.

- Implementing data quality tools and technologies to improve data accuracy and consistency.

- Providing training and support to end users on data processes and standards.

- Performing data audits and compliance checks to ensure data meets regulatory

requirements.

- Managing data migration and integration projects to ensure data consistency across systems.

- Developing reports and dashboards to monitor data quality and performance.

- Frequent data quality check

Key Deliverables :

- Provide support to new products during pilot, go-live and handover to BAU support.

- Dara quality assurance.

- Data Analytics and reporting.

- Data migration / Integration mapping.

- Training / Knowledge transfer to BAU support.

- Continuous Improvement Assisting to automation process.

- Responsible for data implementation in TEST/UAT/LIVE

Knowledge, Experience & Skills :

Essential :

- 5+ years of experience in IT Application Support and Service delivery

- Excellent written and verbal communication and negotiation skills, including the ability to

relate effectively to users at all levels and careful attention to detail.

- Flexible in meeting the demands of the role, as the role may involve some evening and

occasional weekend work, as well as being on call for incident management.

- Experience of creating and maintaining a project plan

- Excellent analysis and problem-solving skills

Desirable :

- Knowledge of shipping / port agency domain.

- IT application Early Life Support experience.

- Experience in global organisation and services.

- IT partner / vendor management.

- Experience in Zoho Service desk.

- Accreditation or qualification in a computing discipline.

- Have demonstrable experience and aptitude in working in a matrix organisation where effective and robust negotiating and influencing skills are used successfully while maintaining good working relationships with members of that organisation.

- Sufficient technical background to understand the different architectures of the core systems, and to understand the impact of new technologies; experience of enterprise level applications will be an advantage.

Education and Professional Qualifications :

Essential :

- Education to degree level or able to offer the equivalent in terms of professional training and experience.

- ITIL Certification

- Experienced in Data analytical skill set.

- Experienced in any data analytical tool.

- Experienced in data cleansing.

- MDH certification (Dell Boomi)

Desirable :

- Six Sigma/Lean Green Belt.

- COBIT certified.

Other Requirements :

Essential :

- Ability to Travel internationally

- This role requires out of hours support and on call.

Desirable :

- Multi language