Hotfoot - Business Analyst - BPMN

Key Responsibilities :

Requirements Gathering and Analysis :

- Capture, analyse, and document business processes, including As Is and To Be workflows.

- Manage requirements throughout the project lifecycle.

- Work closely with stakeholders to understand business needs and translate them into clear, actionable requirements.

Documentation and Design :

- Create process flow diagrams using BPMN tools.

- Develop use cases and detailed functional specifications.

- Prepare wireframes and prototypes to visualise requirements and solutions.

Collaboration and Communication :

- Act as a liaison between technical teams and clients/stakeholders to ensure seamless communication and understanding.

- Develop training literature and materials to streamline processes.

- Foster effective relationships with stakeholders at all organizational levels.

Testing and Validation :

- Assist with integration and acceptance testing.

- Support in building and reviewing test cases to ensure functional alignment with business requirements

Requirements Qualifications and Skills :

Must-Have :

- Minimum 5+ years of experience as a Business Analyst in IT or related domains.

- Expertise in using BPMN tools and process flow documentation.

- Proven experience in building use cases, functional specifications, and process documentation.

- Ability to develop training materials to accelerate user adoption and support transition.

- Strong facilitation, communication, and presentation skills.

- Proficiency in preparing wireframes and prototypes.

- Experience in supporting testing processes, including integration and acceptance testing.

Nice-to-Have :

- Experience with tools such as Confluence, Jira, ClickUp, and Figma.

- Familiarity with user experience design tools.

- Background or project experience in the hospitality sector.

Benefits :

- Be a part of dynamic, challenging projects that make a real difference.

- Be part of a growing startup delivering state of the art SaaS products.

- Collaborate with talented professionals in a supportive environment.

- Opportunities for professional growth and learning