Description :

We are seeking a seasoned Salesforce Architect to lead the design and delivery of scalable Sales Cloud solutions, with a strong focus on integrations across key business systems. This role will be critical in connecting Salesforce with platforms like Zendesk, NetSuite, Stripe to enable seamless data flow, unified customer view, and efficient business operations.

Key Responsibilities :

- Own end-to-end solution architecture for Salesforce Sales Cloud

- Design and implement integrations between Salesforce and :

1. Zendesk (support & ticketing workflows)

2. NetSuite (ERP, finance, order management)

3. Stripe (payments, subscriptions)

- Define and implement integration patterns (real-time, batch, event-driven) using APIs and middleware

- Build scalable solutions across Lead-to-Cash lifecycle (Lead - Opportunity - Order - Payment - Support)

- Ensure data consistency, governance, and security across systems

- Lead architecture discussions with stakeholders across Sales, Support, Finance, and Marketing

- Guide development teams on Apex, LWC, Flows, and API integrations

- Evaluate and recommend tools (e.g., MuleSoft, Boomi, Workato) where required

- Drive best practices in performance, scalability, and system reliability

- Mentor teams and ensure high-quality delivery standards

Required Skills & Experience :

- 10+ years of Salesforce experience with deep expertise in Sales Cloud

- Proven experience designing complex system integrations across CRM, ERP, Payments, and Marketing tools

- Hands-on experience integrating Salesforce with :

1. Zendesk

2. NetSuite

3. Stripe

4. Klaviyo (or similar marketing automation platforms)

- Strong knowledge of :

1. REST/SOAP APIs, webhooks, middleware platforms

2. Data modeling, security, and sharing architecture in Salesforce

3. Apex, Lightning Web Components (LWC), and Flows

- Experience with Lead-to-Cash / Quote-to-Cash processes

- Ability to translate business requirements into scalable technical solutions

- Excellent stakeholder management and communication skills

Preferred Qualifications :

- Salesforce Certified Application Architect / System Architect

- Salesforce Certified Sales Cloud Consultant

- Experience with CPQ / Billing / Revenue Cloud

- Exposure to integration platforms (MuleSoft, Boomi, Workato, Zapier, etc.)

- Experience in high-growth or product-led environments