Funic Tech - ServiceNow Developer - CSM Solutions

Job Summary:

We are looking for an experienced ServiceNow Developer with strong CSM and Knowledge Management expertise to build case management solutions, AI-driven user experiences, and automation.

Key Responsibilities:

- Configure and develop ServiceNow Case Management solutions.

- Configure and customize Knowledge Management.

- Develop workflows and automation.

- Build AI-driven user experiences.

- Support AI-enabled automation capabilities.

- Customize ServiceNow based on business requirements.

- Troubleshoot and resolve application issues.

- Collaborate with technical and business teams.

Required Skills:

- 4+ years of ServiceNow development experience.

- Strong CSM experience.

- Hands-on Knowledge Management experience.

- Experience with workflows and automation.

- Strong ServiceNow configuration and development skills.

- Exposure to AI-enabled ServiceNow capabilities.