Role : Full Stack Developer (ServiceNow Experience Required)

Location : Remote

Shift timing : 3PM-12AM

Total Experience : min 5-8 Years

Relevant Experience : 4 to 5 years (ServiceNow development, JavaScript, API integrations, UI customization)

About the Role :

We are seeking a skilled Full Stack Developer with expertise in ServiceNow development and Okta integration to join our team. You will play a key role in designing and building a client-facing self-service portal using ServiceNow.

This portal will enhance the user experience by providing seamless self-service capabilities, automation, and integrations with enterprise applications. This role requires strong proficiency in both front-end and back-end technologies, experience with ServiceNow architecture, and knowledge of authentication and identity management through Okta.

Key Responsibilities :

- Lead the development of a client-facing self-service portal using ServiceNow.

- Design and implement user-friendly interfaces with front-end technologies like JavaScript, Angular, React, HTML, and CSS.

- Customize ServiceNow workflows, business rules, client scripts, UI policies, and automation to improve self-service functionality.

- Develop and maintain APIs for integrations between ServiceNow, Okta, and other enterprise applications.

- Implement and manage Okta authentication, Single Sign-On (SSO), Multi-Factor Authentication (MFA), and identity governance within the portal.

- Ensure security, scalability, and performance of the self-service portal.

- Collaborate with cross-functional teams including UX designers, product managers, and other developers.

- Troubleshoot and resolve technical issues related to ServiceNow, Okta, and API integrations.

- Stay updated on the latest ServiceNow and Okta developments and best practices.

Required Qualifications :

- 3+ years of experience in full-stack development with ServiceNow.

- Experience developing client-facing self-service portals within ServiceNow.

- Strong proficiency in ServiceNow development, including scripting, UI design, workflows, and automation.

- Experience with Okta authentication and identity management, including SSO, MFA, SCIM provisioning, and API integrations.

- Proficiency in JavaScript, Angular, React, HTML, CSS, and other front-end technologies.

- Strong understanding of REST and SOAP API integrations.

- Experience with database management and querying (MySQL, PostgreSQL, or ServiceNow tables).

- Familiarity with Agile/Scrum development methodologies.

- Excellent problem-solving skills and ability to work independently or within a team.