- To ensure highly reliable, efficient, and production order management processes within SAP S/4HANA.

- The role stabilizes end-to-end manufacturing execution processes, supports business users through L2/L3 sustain operations, supports continuous improvement, and ensures seamless integration across Plan-to-Make, Supply Chain Planning, Shop-Floor Execution, and Quality modules.

- The position directly contributes to manufacturing service levels, capacity utilization, and operational excellence in the GBS Sustain Operations environment.

Main tasks :

- Provide L2/L3 support for SAP S/4HANA production order management, including production order creation, production order release, component staging, consumption, confirmation.

- Ensure a close integration to the EWM system for staging, consumption and goods receipt booking.

- Support master data governance for routing, BOMs, work centres/resources, production versions, planning parameters, classification, relevant PP/DS and MRP attributes.

- Analyse obstructions in the execution process; recommend corrective and preventive actions.

- Support integration across ePP/DS, MM, , APO/IBP, QM and EWM ensuring a highly reliable execution of the production processes and the reflection of the physical processes in the S/4 HANA system.

- Manage change requests and enhancement deployments in alignment with global process owners and IT governance.

- Support continuous improvement (CI) initiatives to enhance production execution stability and increase production efficiency.

- Support production mangers and production worker with system expertise and troubleshooting guidance.

Secondary tasks :

- Develop training materials and conduct sessions for managers, workers and plant users.

- Support SIT/UAT during release cycles, upgrades, and functional enhancements.

- Collaborate with Finance and Costing teams for production execution related cost impact assessments.

Miscellaneous tasks :

- Support new plant onboarding and PP template rollouts.

- Contribute to digital manufacturing initiatives i.e. MES integration.

- Participate in disaster recovery and business continuity simulations.

Key Performance Indicators :

- Bachelors/Masters in Engineering, Supply Chain, Industrial Management, or related fields.

- APICS/ASCM CPIM preferred; SAP PP certification advantageous.

Required professional experience (in years) :

- 69 years in Production Planning and Execution.

- 4+ years hands?on SAP PP (S/4HANA preferred;).

- Knowledge of QM and EWM.

- Experience in manufacturing environments across discrete/process industries.

- GBS/CoE Or Sustain Operations Experience Preferred.

Important personal qualities:

- Strong analytical and problem's olving skills.

- Excellent communication and stakeholder management.

- High level of accuracy and structured working style.

- Capability to adapt in an international and cultural diverse environment.

- Ability to work under pressure and manage operational priorities.

Other specialized knowledge :

Technical knowledge :

IT skills :

- SAP S/4HANA PP/DS, PP, MM, QM, EWM.

- Excel, Power BI (optional).

- ITSM tools (ServiceNow/Remedy).

Product knowledge :

- Manufacturing processes (make?to's tock, make?to?order, batch/serial).

- Discrete and process production processes.

- Understanding of challenges for variant production.

- Understanding of priorities and challenges within the health care industry.

Special personal requirements :

- Flexibility to support global time zones when needed.

- Occasional travel (up to 10%) for site visits, workshops, and rollouts.

- Availability during critical production cycles or system cutovers.