Role Overview:

We are seeking an experienced Salesforce Technical Architect with 9 to 12 years of progressive enterprise experience, specializing in Salesforce Revenue Cloud - Agentforce Revenue Management (ARM). In this role, you will define overarching technical architectures and provide thought leadership to unlock maximum business value for our clients.

Key Responsibilities:

Architecture & Solution Design:

- Lead end-to-end Salesforce system and solution architecture (functional and technical).

- Design scalable revenue architecture solutions using Salesforce ARM - Revenue Cloud, ensuring alignment with enterprise roadmaps and domain blueprints.

ARM & Revenue Lifecycle Leadership:

- Own technical delivery for Quote-to-Cash (Q2C) processes, including product catalog design, complex pricing models, order orchestration, automated billing, and revenue recognition.

Stakeholder & Client Engagement:

- Engage senior client leadership in business-outcome-oriented conversations.

- Articulate platform value propositions, conduct gap analyses, and apply Design Thinking.

Technical Ownership & Documentation:

- Own implementation tasks across full lifecycle delivery - from requirements scoping to deployment.

- Create detailed technical documentation (HLD, LLD) and dynamic architectural diagrams.

Integrations & Data Strategy:

- Formulate master data management (MDM), data migration, and enterprise application integration strategies.

Hands-on Technical Guidance:

- Guide development teams in platform customization and technical execution, including AMPScript, SSJS, SQL, Data Extensions, advanced triggers, and automations.

Team Leadership & Delivery:

- Lead delivery teams, manage resource requirements, establish delivery plans, perform effort estimations, and mentor technical team members.

Qualifications & Requirements:

- 9 - 12 years of progressive experience in Salesforce delivery management, technical architecture, business analysis, and full lifecycle enterprise CRM implementations.

- Proven expertise in Salesforce ARM (Agentforce Revenue Management - Revenue Cloud), Salesforce CPQ, and Billing engines.

- Salesforce Certified System - Application Architect, Salesforce Certified Technical Architect (CTA), or Salesforce CPQ - Revenue Cloud - CloudSense certifications highly preferred.

- Exceptional written, verbal, and presentation skills with an ability to present to executive audiences.