About the Role:

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are seeking an experienced Business Systems Analyst (BSA) with a focus on Coupa to join our Employee Experience (EX) team, providing dedicated support and strategic implementation for our EMEA and APJC regions.

Responsibilities:

- Serve as the subject matter expert (SME) for the Coupa platform, focusing on configuring, optimizing, and supporting P2P modules (Procurement, Invoicing, Expenses, Sourcing).

- Partner directly with Finance, Procurement, and Legal teams in EMEA and APJC to capture requirements and translate them into functional design specifications.

- Drive the end-to-end delivery lifecycle for Coupa enhancements, including requirement gathering, configuration, testing, and deployment.

- Analyze current P2P and Spend Management processes to drive standardization and efficiency.

- Work with Integration Engineering to define data mapping between Coupa and enterprise systems like Oracle and Workday.

- Create comprehensive documentation and training materials for end-users.

- Provide Tier 2/3 functional support for Coupa, troubleshooting complex issues and implementing resolutions.

Qualifications:

- Experience as a Business Systems Analyst or Functional Consultant focused on Finance or Procurement systems.

- Hands-on experience with the Coupa platform, including configuration of core modules.

- Demonstrated experience supporting Coupa for organizations with a significant presence in EMEA/APJC regions, including knowledge of regional statutory/tax requirements.

- Strong understanding of end-to-end Procure-to-Pay (P2P) and Spend Management processes.

- Experience with integration methodologies and API documentation for connecting Coupa to ERP/Financial systems.

- Excellent analytical, communication, and presentation skills.

- Self-starter with the ability to manage multiple concurrent projects.