Position : D365 CRM Technical Lead / Senior Developer.

Experience : 9+ Years.

Mandatory Skills :

- Strong experience in Microsoft Dynamics 365 Customer Engagement (D365 CE) development and technical architecture.

- Expertise in configuring and customizing D365 CE, including entities/tables, forms, views, dashboards, business rules, and business process flows.

- Experience designing end-to-end scalable D365 CE solutions and recommending optimal approaches (Out-of-the-Box, Customization, or Integration).

Hands-on development experience with :

- C#.

- Plugins.

- Custom Workflow Activities.

- JavaScript/TypeScript.

- Ribbon Customization.

- Web APIs.

- Power Platform & Dataverse.

Strong experience with Dataverse :

- Tables.

- Relationships.

- Calculated/Rollup Fields.

- Choices.

- Environment Variables.

- Build and maintain Model-Driven Apps.

Power Automate expertise :

- Cloud Flows.

- Approval Workflows.

- Error Handling.

- Dataverse Triggers.

- Automated, Scheduled, and Instant Flows.

Integration & Azure :

- Experience with Azure services : Logic Apps, Azure Functions, Service Bus.

- Integration using REST/OData APIs and third-party applications.

ALM, DevOps & Governance :

- Environment strategy planning and implementation.

- CI/CD pipeline management using Azure DevOps and/or Power Platform Pipelines.

Solution management :

- Managed/Unmanaged Solutions.

- Solution Layering.

- Publisher Prefixes.

- Solution Deployment and Promotion.

- Understanding of Power Platform CoE concepts, governance, coding standards, and licensing.

Security :

- Experience with D365 Security Model : Security Roles, Teams, Access Teams, Field-Level Security, Record Sharing.

Leadership & Client Engagement :

- Lead client workshops and requirement gathering sessions.

- Translate business requirements into platform-native solutions before recommending custom development.

- Independently drive client discussions and provide technical leadership.

- Mentor team members and own end-to-end delivery.

- Experience in RFP/RFI responses, effort estimation, POCs, demos, and client presentations.

Additional Responsibilities :

- Debugging, performance tuning, monitoring, and issue resolution.

- Ensure best practices, governance, and delivery excellence across projects.