Equinix - Senior Business System Analyst

Who are we?

Equinix is the worlds digital infrastructure company, operating over 260 data centers across the globe.

Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed.

Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

Our culture is based on collaboration and the growth and development of our teams.

We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills and try new approaches, as we grow our product portfolio with new software and network architecture solutions.

We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Summary :

As Senior Business Analyst in the Corporate application division, you would be working on some of our latest ventures to Support and Enhance cutting-edge SaaS business applications.

You will be helping us with coordination, documentation, test execution, conducting POC, post-production maintenance, and support of the Oracle Cloud SaaS enterprise application production support and continuous improvement of the application landscape.

This position acts as a critical liaison between the companys financial functions including Corporate Controllership, Regional Accounting, FP&A, Treasury, Tax, and Business Assurance, and the companys IT organization.

Responsibilities :

Business Support :

- Provides first-line support to users of financial applications.

- Responding to business user queries.

- Providing one-on-one support, explanations, and guidance to users regarding finance operations.

- Triaging data issues, process issues, and business user errors.

- Liaise with IT and business users to define and prioritize business-related issues associated with systems.

- Partner with other system owners to ensure data quality, timing, and financial reporting impacts are fully understood.

- Take the lead role in :

1. Assisting with the business case.

2. Planning and monitoring.

3. Eliciting requirements.

4. Requirements organization.

- Translating and simplifying requirements.

- Requirements management and communication.

- Requirement analysis.

Business Requirements Analysis :

- Drives best practices during requirements gathering and modeling.

- Has a strong focus on gathering core requirements, beyond stated requirements and correctly placing these within a broader context.

- Understands business environment and helps to connect/align relevant business stakeholders.

Stakeholder Management :

- Manages stakeholder expectations and communications within and beyond the functional track.

- Knows business environment well enough to identify and proactively include the correct stakeholder.

- Interacts regularly with senior management-level stakeholders and demonstrates value from realized projects.

Solution Design :

- Advises on solutions prepared by peers or supporting team, and champions good design practice.

- Partners with business stakeholders to analyze, define, and document business processes within and across functional areas.

- Drives best practices during requirements gathering and modeling.

- Understands business environment and helps to connect/align relevant business stakeholders.

Documentation :

- Supports the team in identifying and defining relevant documentation templates pertaining to solution delivery.

- Is a champion for knowledge transfer to enable/empower other team members?.

Functional Design :

- Ability to work on multiple functional areas and integrations with third-party products.

- Keeps up to date with industry trends and vendor capabilities to produce robust functional designs.

- Reviews functional designs and obtains signoffs with the cross-functional business and IT teams.

- Provides inputs into business processes based on design capabilities.

- Champions sustainable, forward-looking functional designs.

- Learn and adapt to new technologies in a short duration.

Testing & Test Design :

- Coordinate user acceptance testing for new systems or enhancement releases.

- This involves assistance with the creation of test cases and follow-up to ensure users complete testing per the schedule.

- Coordinates integration testing validates test cases with stakeholders for user acceptance testing and training and obtains signoffs.

- Coordinates defects clarification, triage, and coordinate resolution with engineering teams.

- Performs Mock close on financial systems.

System Configurations :

- Designs forward-looking configurations by recognizing future needs aligned with the business roadmap.

- Develop configuration standards.

Day to Day Support (Production Support) :

- Leads troubleshooting efforts on critical issues with cross-functional teams through the resolution.

- Identifies improvements to address repeat issues.

Training and Change Management :

- Defines, communicates, and implements support and engagement plans.

- Analyzes adoption rates and issues assesses business case realization and proposes solutions to improve.

- Provides ad hoc training to various financial users on key financial applications.

Qualifications :

- Worked as Senior Systems Analyst, Senior Consultant, or Support Analyst for Oracle Fusion EPM and ERP application modules.

- Hands-on experience in configuring, scripting, and testing for EPM and ERP Cloud application implementation and maintenance.

- Years of knowledge in Planning, Budgeting, and forecasting modules.

- Worked in most of the Oracle fusion ERP Financial applications primarily in GL,AP and AR Reconcilation.

- Worked in most of the Oracle fusion EPM applications primarily on ARCS.

- Worked with an onshore delivery leads and support team.

- Have in-depth finance functional knowledge to understand business requirements and convert them into technical solutions.

- Good analytical and problem-solving ability.

- Flexible to work on a rotating shift model to support EMEA and AMER timezone customers.

Preferred Qualifications :

- Bachelors degree in accounting, Finance, IT, or a related field.

- 9+ years of experience working within the finance or IT organization of a large multinational company.

- Worked in rotating shift model to support EMEA and AMER timezone customers.

- Strong written and oral communication skills.

- Strong problem-solving and decision-making abilities.

- Willingness to travel occasionally if needed.

- Preference to computer science, mathematics, Accounting, and related fields of study.