Description :

Role : Manager, Capacity Management

Location : Pune

About the job :

Job Summary :

- Lead and manage associates responsible for providing Capacity Planning and Management to overall Ensono shared IT infrastructure and contracted client environments.

- This position requires an individual that can also be hands-on and able to step-in at times to perform functions.

- The role requires a detail-oriented individual who will be responsible for providing capacity management capabilities for large, diverse and fast-growing infrastructures which include Mainframe, IBMi/AIX, and Private Cloud environments.

Responsibilities include :

- Overall governance of Global IT Capacity Management for multi-location hosted environments.

- Developing capacity strategies which support organizational and tower lead support initiatives.

- Delivering solutions that provide repeatable metrics to measure organizational infrastructure capacity and provide input to resource trending and forecasting.

- Define and develop processes to perform system and workload forecasting, modeling, and trending in support of the organizational global enterprise environment.

- Performance Analysis using internally developed and vendor tools to increase efficiency through automation and/or template utilization as appropriate.

- Identify and investigate cost reduction opportunities, efficiency improvements and methods to support technologies in our environments.

- Stays engaged with industry trends, products and service offerings, which are relevant to existing and emerging technologies.

Duties And Responsibilities :

- Proficient with Microsoft Office tools

- Manage multiple projects with minimal support and continuing shifting priorities

- Database and data warehouse/data lake concepts and experience

- Strong knowledge and practical comprehension of corporate IT computing processes and methodologies

- Working knowledge of IT platforms (compute, storage, network)

- Brings prior experience to organize and define work for complex or ambiguous situations

- Provides consultation, training, and knowledge sharing to associates

- Actively contributes to domain body of knowledge

- Provide mentoring to lower-level job roles as needed

- Define technical strategies within the team and unit

- Provide Support and technical expertise and guidance to other teams and towers

- Lead and mentor high complexity assignments to other associates on the team

- Establish strong relationships with teams and outsource partners through continuous dialogue and support

- Enable team members to be successful by providing opportunities for continual learning and professional growth

- Leadership and support to teams on platform agnostic strategies related to capacity methodologies

- Define, engineer, and deploy automation solutions for capacity team supported processes

- Perform Analytic Modeling tools used to right-size solutions

- Provide support on designs for new client opportunities and technology refreshes

- Principle transformation partner of enterprise and supported clients IT processing technologies

- Innovation thought leader on emerging technologies and automation solutions

Qualifications :

- Required - Typically requires a minimum of 12 years of related experience with a Bachelor's degree; or 8 years and a Master's degree; or a PhD with 5-years experience; or equivalent work experience

- Preferred - Understands the competitive landscape from both a business and technical perspective

- Travel % - 10%