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Ekfrazo Technologies - Salesforce Field Service Lightning Developer/Lead

EKFRAZO TECHNOLOGIES PRIVATE LIMITED
5 - 10 Years
Multiple Locations

Posted on: 03/06/2026

Job Description

Role :


Salesforce Field Service Lightning (FSL) Developer


Exp : 5+ years Developer.


Location: PAN India Hybrid .


Only Immediate Joiners.

Strong hands on experience with :

- Salesforce Service Cloud.

- Salesforce Field Service Lightning (FSL).

Proficiency in: Apex, LWC, Triggers, Batch Classes.

Solid understanding of FSL data model and scheduling optimization.

Design and implement Salesforce Field Service Lightning solutions including :

- Work Orders.

- Service Appointments.

- Assets.

- Maintenance Plans.

- Work Types.

- Service Territories.

- Service Resources.

- Operating Hours, Skills, Scheduling & Optimization Policies.

Configure and optimize:

- FSL Dispatcher Console.

- Gantt scheduling.

- Appointment lifecycle and SLA compliance.

Configure and customize FSL Mobile App (iOS / Android):

- Offline data access and synchronization.

- Mobile actions, quick actions, and technician workflows.

Ensure usability and performance in low?connectivity field environments.

Lead end?to?end implementation of Salesforce Field Service Lightning solutions.

Own and deliver:

- Work Orders, Service Appointments.

- Service Territories, Work Types, Service Resources.

- Skills, Operating Hours, Scheduling & Optimization Policies.

Configure and optimize the FSL Dispatcher Console and appointment lifecycle.

Act as the primary technical point of contact for FSL development activities.

Development & Customization:

Design and develop custom solutions using:

- Apex, Triggers, Batch Classes.

- Lightning Web Components (LWC).

Customize FSL Mobile App for field technicians, including offline capabilities.

Ensure scalable and maintainable code aligned with Salesforce best practices.

Integration & Platform:

- Lead integrations between Salesforce FSL and external systems.

- Work with REST/SOAP APIs and middleware tools.

- Support integration heavy FSL use cases (common in Manufacturing and AMS programs).

Team & Stakeholder Collaboration:

Lead and mentor FSL developers within the pod.

Collaborate with :

- FSL Architect for solution alignment.

- Business Analysts for requirement clarity.

- QA and DevOps teams for releases.

- Participate in design reviews, estimations, and sprint planning.

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