Role Overview :

We are seeking an experienced Duck Creek Project Manager to lead the successful delivery of Duck Creek conversion and support projects.

This role requires a strong background in project management, excellent communication skills, and deep expertise in Duck Creek solutions within the Property & Casualty insurance space.

You will manage complex implementations and upgrades while ensuring timely delivery, stakeholder satisfaction, and alignment with organizational objectives.

Key Responsibilities :

- Manage end-to-end implementation and upgrade projects for Duck Creek modules including Billing, Policy, and Claims.

- Document lessons learned and contribute to continuous process improvement.

- Manage project budgets and resource allocation efficiently.

- Ensure compliance with internal standards, best practices, and external regulatory requirements.

- Monitor project KPIs, track progress against baselines, and prepare regular status reports and executive updates.

- Facilitate effective communication across all stakeholders including business users, IT teams, and executive sponsors.

- Ensure timely delivery of project milestones while proactively managing risks and resolving issues.

- Lead and coordinate cross-functional teams comprising business analysts, developers, QA testers, and external vendors.

- Develop comprehensive project plans including detailed timelines, resource estimates, and budgets.

- Define project scope, goals, deliverables, and success criteria in close collaboration with business and technical stakeholders.

Required Skillset :

- 9+ years of overall IT Project Management experience, preferably in enterprise or insurance domain.

- Minimum 5+ years of hands-on experience managing Duck Creek implementation/enhancement projects.

- Strong knowledge of Duck Creek Suite - Policy, Billing, Claims, and Author.

- Good experience working in Agile/Scrum project environments.

- Strong leadership, stakeholder management, and client communication skills.

- Experience coordinating with cross-functional teams and driving project delivery end-to-end.

- Ability to thrive in a hybrid or flexible work environment, maintaining high engagement levels across teams in Chennai, Mumbai, Delhi, Gurgaon, or Hyderabad.

- A minimum of 12 - 16 years of professional experience in project management within the insurance technology sector, supported by a strong academic background in engineering or management.