About the Role :

We are looking for an experienced Duck Creek Policy Developer with strong expertise in Duck Creek Policy Administration System (PAS) and a solid understanding of Property & Casualty (P&C) insurance processes.

The ideal candidate should have hands-on experience designing, configuring, developing, and testing Duck Creek Policy solutions using Duck Creek Author, Server, and Express, along with experience supporting production applications.

Key Responsibilities :

- Design, configure, and develop Duck Creek Policy solutions based on business and functional requirements.

- Work across Duck Creek PAS components including Duck Creek Author, Server, and Express.

- Configure and implement insurance business rules related to underwriting, rating, forms, eligibility, and policy processing.

- Translate P&C insurance requirements into scalable Duck Creek configurations and technical solutions.

- Perform configuration, development, unit testing, defect resolution, and deployment activities.

- Develop and maintain Duck Creek Policy components while following platform and development best practices.

- Provide L2 production support for Duck Creek Policy applications.

- Analyze and troubleshoot production incidents, service requests, application defects, and configuration issues.

- Perform root-cause analysis and ensure timely resolution of production issues within agreed SLAs.

- Collaborate with business analysts, QA teams, architects, and other technology teams to resolve issues and deliver enhancements.

- Support application releases, deployments, fixes, and post-production validation.

- Maintain technical documentation covering configurations, solutions, troubleshooting procedures, and support activities.

Required Skills & Experience :

- 4 - 9 years of experience in Duck Creek Policy development and implementation.

- Strong hands-on experience with Duck Creek PAS and its core components.

- Hands-on experience with Duck Creek Author, Server, and Express in design, configuration, and development.

- Strong understanding of P&C insurance processes and concepts.

- Good knowledge of underwriting, rating, insurance rules, eligibility, forms, and policy lifecycle.

- Experience translating business requirements into Duck Creek configurations and technical solutions.

- Strong experience in configuration, development, unit testing, defect resolution, and deployment.

- Experience providing L2 production support for Duck Creek Policy applications.

- Strong troubleshooting and root-cause analysis skills for production incidents and application defects.

- Experience working within defined SLA and incident management processes.

- Good understanding of SDLC, testing, release management, and Agile development practices.

- Strong analytical, problem-solving, communication, and stakeholder collaboration skills.