At Dot Ai we are a solution-based, fast-paced tech company with a team that thrives on collaboration and innovative thinking. Dot Ai's IoT solutions provide real-time visibility and actionable insights for logistics and supply chain management. Cloud-based, AI-enhanced metrics coupled with patented hardware optimize processes, inform strategic decision making and enable intelligent supply chains without the costly infrastructure

About the role :

We are seeking a skilled Technical Writer to join our team. As a Technical Writer, youll play a crucial role in creating clear, concise, and user-friendly documentation for our digital products. Your unique background as a Developer will allow you to bridge the gap between technical and non-technical audiences effectively.

Key Deliverables :

- Strong technical background, with understanding or hands-on experience in software development and web technologies

- Collaborate with cross-functional teams, including developers, designers, and product managers, to understand complex technical concepts.

- Stay up-to-date with the latest industry trends and tools in technical writing and documentation

- Create comprehensive documentation, including user guides, API references, integration guides, and in platform instructions.

- Independently research and understand the functionality and intricacies of our products and services.

- Translate technical information into accessible content for both technical and non-technical users.

- Continuously review and update existing documentation to reflect changes in our digital products.

- Optimize documentation for maximum clarity, usability, and consistency.

- Conduct research and gather information from subject matter experts to ensure accuracy.

- Work closely with the technical writing team to enhance end-user and developer documentation.

- Provide estimates for development efforts based on your understanding of business requirements and technical environments.

What you'll Bring :

- Bachelors degree in English, Communication, Journalism, Software Engineering, Computer Science, or related fields (or equivalent professional experience).

- Proficiency in writing for both technical and non-technical audiences.

- Familiarity with coding and scripting languages (e.g., JavaScript, Python, CSS).

- Experience with documentation publishing software (e.g., Adobe RoboHelp, MadCap Flare).

- Knowledge of analytics platforms (e.g., Google Analytics, Matomo).

Bonus Points :

- Previous experience as a Developer.

- Understanding of web development concepts, including Frontend, Backend, Databases, API, Authentication, Authorization, microservices, AWS, etc .

Why Dot Ai :

- You will help build the company from the ground upshaping our culture and having an impact from Day 1 as part of the foundational team.