Role : SAP Manager Global Operations.

About Us :

With over 200 brands sold in nearly 180 countries, were the worlds leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love.

About The Function :

Digital & Technology (D&T) is transforming how Diageo works, from how we source ingredients to how we connect with customers and consumers around the world.

About The Role :

We are seeking an experienced Senior Analyst SAP Operations with 12-15 years of SAP experience to support and lead global SAP operations across business processes and SAP applications. The ideal candidate will have strong experience in SAP Application Management Services (AMS), SAP functional operations, service delivery, SAP S/4HANA, SAP Functional, stakeholder management, and continuous improvement.

Key Responsibilities :

- Collaborate and support global SAP application operations across Production and Non-Production environments.

- Provide functional oversight across key SAP processes such as Finance, Procurement, Order-to-Cash, Supply Chain, Manufacturing, Warehouse, and other business functions.

- Lead end-to-end SAP Service Management across Incident, Major Incident, Problem, Change, Request, and Release.

- Govern AMS delivery and performance, including functional capability, resource coverage, service quality, and operational risks.

- Ensure SAP operations comply with ITGC, ITAC, SOX, security, and audit requirements.

- Identify opportunities to automate repetitive SAP operational activities.

Qualifications :

- Bachelor's degree in Information Technology, Computer Science, Engineering, or related discipline.

- Master's degree preferred.

- ITIL Foundation certification preferred.

- SAP certification in one or more functional modules is desirable.

Skills Required :

- Minimum 12 to 15 years of SAP experience, preferably with strong SAP Application Operations / AMS experience.

- SAP functional strong and business process knowledge with expertise in one or more modules such as FI/CO, MM, SD, PP, WM/EWM, QM, PM, or related areas.

- Strong understanding of end-to-end SAP business processes and cross-functional integration.

- Experience managing global SAP Operations and AMS delivery.

- Experience supporting SAP S/4HANA, SAP RISE, and SAP transformation programmes.

- Strong Incident, Problem, Change, Release, and Service Management experience.

- Experience with ITGC, ITAC, SOX, audit, and operational governance.

Diversity Statement :

- Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.