We are looking for a dynamic Delivery Manager to bridge the gap between software development and successful client implementation. The ideal candidate will possess a strong technical foundation in software development combined with a proven ability to manage project lifecycles, handle customer expectations, and meet rigorous deadlines. A key part of the role involves active customer engagement, understanding client requirements, and preparing compelling project proposals tailored to customer needs.

Key Responsibilities :

- Deeply understand the architecture and functionality of the software to effectively communicate technical requirements and constraints to both developers and clients.

- Prepare, develop, and present comprehensive project proposals, including scope, timelines, budgets, and benefits, tailored to customer initiatives.

- Lead end-to-end project planning, from initial scope definition to final deployment.

- Collaborate with cross-functional teams including product management, engineering, security, and compliance to meet customer requirements.

- Manage multiple projects simultaneously, balancing scope, schedule, and resource constraints.

- Ability to handle customer expectations, escalations and be the SPOC to close crucial deals.

- Act as a bridge between customer needs and technical teams to ensure successful implementation and ongoing support.

Required Skills & Qualifications :

- Bachelors degree in computer science, Engineering, or related field; Masters preferred.

- 8+ years of experience in program/project management within software development in a service driven setup is a big plus.

- Proven experience managing customer engagements, developing project proposals, and delivering customer-focused solutions.

- Strong technical understanding of cloud platforms, APIs, data APIs, and system integration.

- Excellent stakeholder management, communication, and presentation skills.

- Ability to navigate complex organizational landscapes and adapt to evolving customer requirements.

Preferred Skills :

- Experience in preparing technical and commercial project proposals.

- Experience working in multi-stakeholder environments.

- Experience working with government or public sector clients in India is highly desirable.

- Familiarity with data privacy, security standards, and compliance requirements in India (e.g., IT Act, data localization laws).

Location & Work Environment :

- Office Location : Bangalore (Located within the IISc Campus).

- Work Model : Hybrid (4 days in-office per week).

- Travel : Occasional travel to the client site to ensure seamless project delivery and maintain client relationships.

What We Offer :

- Competitive salary and benefits package.

- Opportunity to work on impactful government-driven digital initiatives.

- Dynamic and inclusive work environment.

- Opportunities for professional growth and development.

Diversity & Inclusion :

- We are committed to building a diverse and inclusive workplace. We strongly encourage and prefer applications from qualified women candidates for this leadership position.