Key Responsibilities :

- Lead end-to-end development, customization, and implementation of Microsoft Dynamics 365 CRM Online and Power Platform solutions.

- Translate business requirements into technical designs and scalable CRM solutions.

- Lead development of Power Apps (Canvas and Model-Driven Apps) and Power Automate workflows.

- Oversee CRM customizations, including plugins, custom workflow activities, JavaScript, and Ribbon Workbench.

- Design and manage integrations using Azure Functions, SSIS, REST APIs, and Dynamics 365 Web API.

- Drive technical design reviews, code reviews, and adherence to development standards and best practices.

- Provide technical guidance and mentorship to developers and resolve complex technical challenges.

- Own technical deliverables, effort estimation, and coordination with functional consultants, QA teams, and business stakeholders.

- Ensure solution quality, performance, security, and successful deployment of Dynamics 365 CRM solutions.

Total Experience : 9 - 12 years

Mandatory Skills & Qualifications :

- Minimum 9+ years of experience in Microsoft Dynamics 365 CRM development and customization.

- Strong techno-functional experience in Dynamics 365 CRM Online and Microsoft Power Platform.

- Hands-on experience with :

1. Power Apps (Canvas Apps and Model-Driven Apps)

2. Power Automate Cloud Flows

- Strong knowledge of Dynamics 365 CRM out-of-the-box customization, including :

1. Entities / Tables, Forms, and Views

2. Business Rules and Workflows

3. Security Roles

4. Solution Management

- Good experience with .NET and C# for developing custom plugins and workflow activities.

- Hands-on experience with JavaScript for client-side scripting.

- Experience with Ribbon Workbench for command bar and ribbon customization.

- Experience with SSIS (SQL Server Integration Services) for data migration, transformation, and integration.

- Hands-on experience developing and deploying Azure Functions.

- Good understanding of REST APIs, Dynamics 365 Web API, and enterprise integration patterns.

- Strong analytical, troubleshooting, and problem-solving skills.

- Good communication skills and the ability to collaborate with functional consultants, technical teams, and business stakeholders.