We are seeking a skilled Change Management Specialist with proficiency in Salesforce.com, ideally with a Prosci certification or equivalent expertise, a background in technology or digital transformation, and 3 to 4 years of professional experience, including 1 to 2 years in change management and instructional design. As a key member of our team, you will support the smooth integration of change initiatives across our organization.

Responsibilities :

Change Strategy Development :

- Assist in the development of change management strategies for Salesforce.com implementations and digital transformation projects.

- Help analyze the impact of technological changes on business processes and contribute to strategies addressing organizational challenges.

Prosci Certified or Equivalent Expertise :

- Support the use of Prosci or equivalent methodology to plan and execute change initiatives.

- Assist in applying Prosci principles to assess organizational readiness, identify key stakeholders, and develop targeted communication and training plans.

Training Strategy, Plan, and Development :

- Assist in designing, developing, and implementing training programs tailored to diverse stakeholders, ensuring the effective acquisition of skills and knowledge for successful Salesforce.com technology adoption.

- Utilize instructional design principles and adult learning methodologies to create engaging and effective training materials.

- Provide ongoing support and resources to facilitate continuous learning.

Stakeholder Engagement :

- Help identify and engage key stakeholders across the organization to build support for change initiatives.

- Foster a culture of collaboration and open communication to ensure successful change adoption.

Communication Planning :

- Contribute to the development of clear and concise communication plans to articulate the benefits of change and address potential concerns.

- Assist in implementing communication strategies that resonate with various audience segments.

Salesforce.com Integration :

- Work closely with Salesforce.com administrators, business analysts, solutions architects, and developers to understand system changes and ensure alignment with change management strategies.

- Facilitate the integration of change management processes into Salesforce.com projects.

Qualifications :

- Prosci Certification or equivalent expertise is preferred.

- Demonstrated experience in change management within the context of technology implementations; Salesforce experience is a plus.

- Background in technology or digital transformation projects.

- Minimum of 2 years of instructional design experience.

- Strong analytical and problem-solving skills.

- Excellent communication and interpersonal abilities.

- Proven ability to collaborate with cross-functional teams.

Education :

- Bachelor's degree in business administration, Information Technology, or a related field. A master's degree is a plus.

If you are a motivated Change Management Professional with expertise in Salesforce.com, a strong background in instructional design, and a desire to contribute to the success of our organization's transformative initiatives, we encourage you to apply.