Shape the utilities market of the future with us!

The System Engineer will be responsible for managing, deploying, and supporting cloud-based and on-premises infrastructure.

This role involves Kubernetes-based application support, cloud environment management, project deployments (including HA & DR setups), and ensuring SLA compliance for enterprise-scale AMI projects.

What is the role about?

Key Responsibilities :

Technical Support & Operations :

- Provide L2/L3 technical support for application backend and cloud-related issues.

- Troubleshoot Kubernetes cluster-based application backends.

- Analyze, debug, and resolve client-reported issues within defined SLAs.

- Handle client queries and issues through calls and end-to-end incident workflows.

- Monitor system performance and proactively identify and mitigate potential issues.

- Implement preventive measures and performance optimizations.

- Develop scripts to meet operational and automation requirements.

Project Deployment & Implementation :

- Design and plan project network architecture and application architecture.

- Prepare cloud environments and deploy applications with High Availability (HA) and DC-DR setups.

- Deploy and manage Kubernetes clusters and related applications.

- Manage deployment of Advanced Metering Infrastructure (AMI) projects, including monitoring and reporting systems.

- Automate server-side operations using scripts.

- Ensure timely resolution of project issues to avoid SLA breaches.

Cloud & Infrastructure Management :

- Deploy, manage, and maintain VM-based cloud environments (AWS, Azure, Tata, NTT, or equivalent).

- Monitor and optimize cloud resource usage.

- Manage cloud user access, permissions, and RBAC policies.

- Create and manage cloud resources as per project requirements.

- Design and deploy cloud networking environments.

- Maintain on-premises server infrastructure and network environments.

- Support UAT and staging environments.

Required Skills And Qualifications :

Required skills and Qualifications :

- Bachelors degree in Computer Science, Information Technology, or related field.

- Strong experience with Kubernetes cluster deployment and troubleshooting.

- Hands-on experience with cloud platforms (AWS, Azure, or equivalent).

- Knowledge of Linux system administration and networking fundamentals.

- Experience with scripting (Shell, Python, or similar).

- Understanding of HA, DR, and enterprise deployment architectures.

- Familiarity with SLA-driven support environments.

Preferred Skills And Qualifications :

Preferred Skills :

- Experience with AMI (Advanced Metering Infrastructure) systems.

- Exposure to multi-cloud or hybrid cloud environments.

- Knowledge of monitoring and logging tools.

- Experience working in utility or large-scale infrastructure projects.