Job Requirements :

- Overall 4+ years of experience in implementing large packaged CRM applications

- Microsoft Dynamics CRM certification preferred (D365 Customer Service MB-210)

- Strong understanding of Dynamics 365 technical architecture

- Hands-on experience in Dynamics 365 development, including Web Services, C#, ASP.NET, and JavaScript, with successful integration experience

- Experience across the full lifecycle of at least 2 to 3 Dynamics projects

- Good functional knowledge of Sales, Service, and Marketing modules

- Experience deploying Dynamics CRM solutions on handheld devices is preferred

- Strong technical expertise in .NET Framework, WPF, C#, CRM SDK, and SQL Server

- Experience designing and deploying custom reports and dashboards in Dynamics 365

- Hands-on experience with CRM Portals, PowerApps, Power Automate, USD, and Field Service

Additional Areas to Evaluate :

- Functional Knowledge (Sales / Customer Service)

- Customizations (Entities, BPFs, Workflows, Business Rules)

- Security (Security Roles, Field Level Security, BUs)

- Plugins (C#), JavaScript

- Power Platform (Power Automate, Power Pages)

- Data Management / Data Migration

- Deployments

- Integration (Azure, APIs)

- PCF / Custom Pages / Canvas Apps

- Communication Skills