About CloudLabs :

CloudLabs Inc was founded in 2014 with the mission to provide exceptional IT & Business consulting services at a competitive price, to help clients realize the best value from their investments.

Within a short span, CloudLabs evolved from pure-play consulting into a transformative partner for Business Acceleration Advisory, Transformative Application Development & Managed Services enabling digital transformations, M&A transitions, Automation & Process-driven optimizations & complex Integration initiatives for enterprises across the globe.

As a Strategic Planning & Implementation Partner for global companies, CloudLabs has seen a 200% uptake in winning high-value, high-impact and high-risk projects that are critical for the business.

With offices in the US, Canada, & India and with the team of 200+ experienced specialists, CloudLabs is now at an inflection point and ready for its next curve of progress.

What we offer :

- We welcome candidates rejoining the workforce after career break/parental leave and support their journey to reacclimatize to corporate.

- Competitive pay package.

- Attractive policy, medical insurance benefits, industry leading training.

- Opportunity to work remotely is available.

Experience Required :

- Minimum 5 years of experience.

Job Location : India.

Job Type : Remote.

Employment Type : Full-time.

About the Role :

We are looking for a Senior Salesforce Techno-Functional Consultant who can bridge business needs with technical solutions.

You will work closely with stakeholders, lead solution design, guide implementation, and mentor team members - ensuring scalable, high-quality Salesforce delivery across Sales Cloud and Service Cloud.

Key Responsibilities :

- Partner with business stakeholders to understand requirements and translate them into technical designs and user stories.

- Design, configure, and optimize Salesforce Sales Cloud and Service Cloud solutions.

- Work hands-on with customization (flows, validation rules, process automation, reports, permissions, etc.).

- Collaborate with developers on Apex, integrations, APIs, and data migrations.

- Conduct impact analysis, troubleshooting, and performance tuning.

- Lead demos, UAT support, documentation, and end-user training.

- Mentor and support junior team members; promote best practices and code/config standards.

- Ensure governance, security, and alignment with Salesforce platform limits and release updates.

Must-Have Qualifications :

- 4 - 5 years of professional experience working with Salesforce.

- Strong techno-functional background - comfortable with both business processes and technical solutioning.

- Hands-on expertise in Sales Cloud and Service Cloud.

- If you have worked with Data Enrichment tools such as ZoomInfo, it will be a plus.

- Experience gathering requirements, writing functional specs, and converting them into scalable designs.

- Good understanding of declarative tools (Flows, Validation Rules, Reports & Dashboards).

- Exposure to integrations (REST/SOAP APIs, middleware) and basic Apex/Lightning concepts.

- Experience mentoring or leading small teams or workstreams.

- Excellent communication, problem-solving, and stakeholder-management skills.

Nice to Have :

- Salesforce Administrator / Platform App Builder / Sales or Service Cloud Consultant certifications.

- Experience with DevOps (Change Sets, Gearset, Copado, etc.).

- Knowledge of Agile/Scrum delivery practices.