Cloud Shared Services & Disaster Recovery Manager

Description :

Role : GCP Cloud Shared Services & DR Manager

Experience : 8-12 Years

Location : Mumbai

Job Mode : Hybrid ( 3 days at least )

NOTE: Please look for Healthcare/ Insurance domain

Role Summary :

The GCP Cloud Shared Services & Disaster Recovery (DR) Manager is responsible for designing, operating, and governing shared cloud services and DR/BCP capabilities for the DRA program on Google Cloud Platform.

The role ensures secure, resilient, compliant, and cost optimized cloud foundations that support EDW (BigQuery), streaming pipelines, APIs, reporting, and AI agents, aligned to Group standards.

Key Responsibilities :

1) Cloud Shared Services (GCP) :

- Design and operate shared services: networking (VPC, subnets, firewall), IAM, service accounts, secrets, logging, monitoring, and CI/CD enablement.

- Standardize environments (Dev / SIT / UAT / Prod / DR) with landing zones, guardrails, and golden templates.

- Enforce security baselines: least privilege, key management, encryption at rest/in transit, audit trails.

2) Disaster Recovery & Business Continuity :

- Define and implement DR architecture for data, APIs, and services (active?active/active?passive as appropriate).

- Establish RTO/RPO targets, backup/restore strategies, cross?region replication, and regular DR drills.

- Maintain DR runbooks, failover procedures, and post?drill reports.

3) Platform Reliability & Operations :

- Implement SRE/operational readiness: SLIs/SLOs, alerting, incident response, and capacity planning.

- Own production readiness gates, go?live checklists, and hypercare support coordination.

4) Security, Compliance & Governance :

- Ensure compliance with IRDAI, GDPR, HIPAA, and security mandates.

- Partner with Security/TAC/Cloud COE for reviews, approvals, and audits.

- Maintain evidence packs (access reviews, logs, DR test results).

5) Cost, Performance & Sustainability :

- Drive FinOps: budgets, cost controls, optimization recommendations, and usage reporting.

- Optimize performance and scalability for near real time ingestion and high concurrency reporting.

6) Enablement for Data, APIs & AI :

- Provide platform readiness for BigQuery EDW, Dataflow/streaming, Apigee/GraphQL, and AI agents (Vertex AI/Gemini access, policies, network egress).

- Ensure environment parity and promotion across pipelines.

Deliverables (What Done Looks Like) :

- GCP landing zones & shared services blueprint

- DR architecture with tested RTO/RPO and drill reports

- Security/IAM baselines, audit logs, and evidence packs

- Monitoring dashboards, alerts, and operational runbooks

- Cost optimization reports and capacity plans

Required Skills & Experience :

Must Have :

- 8 to 12+ years in Cloud Infrastructure / Platform / SRE, with strong GCP experience.

- Proven DR/BCP design and execution (cross region strategies, drills).

- Deep expertise in IAM, networking, security, monitoring, and operations.

- Experience supporting regulated environments.

Preferred (Program Relevant) :

- Experience with BigQuery, Dataflow/Beam, Pub/Sub, and data?heavy platforms.

- Exposure to Apigee, GraphQL, CI/CD, and AI platform enablement.

- FinOps and sustainability optimization experience.