Cloud Peritus - Salesforce Technical Architect

Location : Hyderabad

Employment Type : Full-time

Department : Engineering - Software & QA

Industry : Financial Services

Job Summary : We are seeking an accomplished Salesforce Technical Architect with 15+ years of overall IT experience, including 10+ years within the Salesforce ecosystem, to lead the design and delivery of enterprise-scale CRM solutions.

This role requires deep architectural expertise, strategic thinking, and strong leadership capabilities to define scalable, secure, and high-performing Salesforce landscapes.

Key Responsibilities :

- Define end-to-end architecture across multiple Salesforce clouds including Sales, Service, Experience, and Marketing Cloud.

- Design scalable and high-performance solutions aligned with enterprise architecture standards.

- Create detailed solution architecture documents, including HLDs and LLDs.

- Define multi-org strategies, including org strategy, data partitioning, and governance.

- Design reusable frameworks and common components for enterprise-wide use.

- Architect solutions for large data volumes (LDV) and high transaction systems.

- Ensure alignment with platform limits, governor limits, and licensing constraints.

- Collaborate with enterprise architects to align Salesforce solutions with broader IT strategy.

- Evaluate and recommend AppExchange products and third-party solutions.

- Define disaster recovery, backup strategies, and business continuity plans.

- Establish and enforce Salesforce development standards and coding best practices.

- Lead architecture review boards and technical design discussions.

- Provide mentorship and technical guidance to developers and technical leads.

- Conduct regular code reviews and enforce quality assurance standards.

- Define governance models for multi-team and multi-vendor environments.

- Ensure compliance with security, audit, and regulatory requirements.

- Drive adoption of reusable components and shared services.

- Set up technical KPIs and quality metrics for engineering teams.

- Lead root cause analysis for production issues and performance bottlenecks.

- Continuously improve architecture practices based on evolving Salesforce capabilities.

- Lead hands-on development using Apex, LWC, Visualforce, and SOQL/SOSL.

- Design and implement asynchronous processing using Batch Apex, Queueables, and Future methods.

- Build advanced UI solutions using Lightning frameworks.

- Optimize code for performance, scalability, and maintainability.

- Leverage platform features like Flows, Platform Events, and Custom Metadata.

- Implement secure coding practices and enforce secure development lifecycle.

- Troubleshoot complex technical issues across environments.

- Design reusable Apex services and frameworks.

- Ensure high test coverage and maintain robust unit testing strategies.

- Stay updated with new Salesforce releases and incorporate relevant features.

- Design integration solutions using REST, SOAP, and event-driven patterns.

- Define API-led architecture and microservices-based integration strategies.

- Work with middleware tools such as MuleSoft, Boomi, or Informatica.

- Design and maintain enterprise data models and data governance frameworks.

- Lead large-scale data migration and transformation initiatives.

- Ensure data quality, consistency, and integrity across systems.

- Implement secure authentication mechanisms like OAuth 2.0 and JWT.

- Handle real-time and batch data integration requirements.

- Optimize integrations for performance and fault tolerance.

- Define strategies for master data management (MDM).

- Collaborate with business stakeholders to translate requirements into technical solutions.

- Lead solutioning workshops and architecture discussions.

- Provide technical oversight throughout the project lifecycle.

- Support estimation, planning, and resource allocation activities.

- Engage with executive stakeholders and provide architectural insights.

- Drive Agile ceremonies including sprint planning and backlog grooming.

- Ensure alignment between business objectives and technical implementation.

- Identify and mitigate risks, dependencies, and bottlenecks.

- Maintain transparency through regular reporting and status updates.

- Support change management and user adoption initiatives.

Required Qualifications :

- 10+ years of experience in Salesforce architecture and development.

- Strong expertise in Apex, LWC, Visualforce, and APIs.

- Deep understanding of Salesforce security and sharing models.

- Experience with multi-cloud Salesforce implementations.

- Expertise in Salesforce DevOps and CI/CD practices.

- Hands-on experience with Salesforce DX and metadata APIs.

- Strong knowledge of governor limits and platform constraints.

- Experience in AppExchange product evaluation and implementation.

- Proven track record in handling enterprise-scale Salesforce projects.

- Ability to design scalable and maintainable solutions.

- Salesforce Certified Technical Architect (CTA).

- Salesforce Application Architect certification.

- Salesforce System Architect certification.

- Salesforce Platform Developer I.

- Salesforce Platform Developer II.

- Salesforce Integration Architecture Designer.

- Salesforce Administrator certification.

- Salesforce Advanced Administrator certification.

- Agile or Scrum Master certification (CSM or equivalent).

- Any additional Salesforce domain-specific certifications.

- Strong understanding of enterprise architecture frameworks.

- Experience in designing scalable integration architectures.

- Expertise in API design and management.

- Experience with event-driven architecture patterns.

- Knowledge of microservices architecture.

- Experience in data modeling and database design.

- Understanding of enterprise data governance practices.

- Familiarity with cloud-native architecture principles.

- Ability to align technical architecture with business strategy.

- Experience in cross-platform integrations.

- Proven experience in delivering large-scale CRM programs.

- Strong project planning and estimation skills.

- Experience managing distributed and cross-functional teams.

- Expertise in Agile, Scrum, and hybrid methodologies.

- Ability to manage multiple projects simultaneously.

- Strong stakeholder management skills.

- Experience in risk and issue management.

- Ability to manage budgets and resource allocation.

- Experience in vendor and partner management.

- Strong reporting and communication skills.

- Experience with DevOps tools such as Copado, Gearset, Jenkins.

- Proficiency in version control systems like Git and Bitbucket.

- Knowledge of Salesforce Shield and encryption features.

- Experience with Tableau CRM and Einstein Analytics.

- Familiarity with API security standards (OAuth, TLS/SSL).

- Experience with ETL tools and data migration techniques.

- Understanding of large data volume handling strategies.

- Knowledge of performance tuning techniques.

- Exposure to monitoring and logging frameworks.

- Familiarity with enterprise security standards.

- Experience in BFSI or Healthcare industries.

- Exposure to Salesforce Industries (Vlocity).

- Experience with CPQ implementations.

- Involvement in digital transformation programs.

- Experience with AI/ML integrations.

- Exposure to enterprise-scale implementations.

- Experience in change management initiatives.

- Knowledge of regulatory compliance standards.

- Experience in user training and enablement programs.

- Familiarity with global delivery models.

- Strong leadership and mentoring abilities.

- Excellent communication and presentation skills.

- Ability to influence senior stakeholders.

- Strong analytical and problem-solving skills.

- High attention to detail.

- Ability to work under pressure and tight deadlines.

- Strong decision-making capabilities.

- Collaborative and team-oriented mindset.

- Proactive and solution-driven approach.

- Commitment to continuous learning and improvement.

- Bachelors degree in Computer Science, IT, or related field.

- Masters degree is preferred.

- PMP certification is an advantage.

- Agile/Scrum certifications preferred.

- Strong academic background in engineering or technology.