Company Overview :

ClaidSphere Solutions is a specialized technology services firm focused on delivering high-end AI-driven quality assurance and software engineering solutions. Operating at the intersection of automation, machine learning, and enterprise software, the company partners with global organizations to optimize their digital infrastructure and product reliability. With a culture rooted in technical excellence and data-driven decision-making, ClaidSphere empowers businesses to scale their operations through robust, AI-integrated delivery frameworks.

Role Overview :

As an AI/QA Program Manager, you will serve as the primary bridge between complex technical delivery and strategic business objectives. You will oversee the end-to-end lifecycle of large-scale QA programs, ensuring that AI-enhanced testing frameworks are deployed efficiently to meet rigorous quality standards. This role involves close collaboration with cross-functional engineering teams, product owners, and senior stakeholders to align delivery roadmaps with client expectations. By driving operational excellence and fostering a culture of continuous improvement, you will directly influence the reliability and performance of mission-critical software products for our global clientele.

Key Responsibilities :

- Lead and execute complex QA programs by defining clear delivery milestones, resource allocation strategies, and risk mitigation plans to ensure project success.

- Manage high-performing teams of QA engineers and data specialists, providing mentorship and technical guidance to foster professional growth and high-quality output.

- Integrate AI-driven testing methodologies into existing delivery pipelines to enhance automation efficiency and reduce time-to-market for client products.

- Communicate program status, performance metrics, and strategic insights to senior leadership and external stakeholders to maintain transparency and alignment.

- Optimize delivery processes by identifying bottlenecks and implementing scalable solutions that improve overall team productivity and software quality.

Required Skillset :

- Demonstrated ability to manage large-scale software delivery programs with a focus on QA automation and AI integration.

- Proven expertise in leading diverse technical teams, with a strong emphasis on conflict resolution, performance management, and talent development.

- Exceptional stakeholder management skills, capable of translating complex technical challenges into actionable business insights for non-technical audiences.

- Strong analytical mindset with the ability to leverage data to drive decision-making and improve program delivery outcomes.

- Ability to thrive in a fast-paced, hybrid work environment in Bangalore, maintaining high levels of collaboration across distributed teams.

- A minimum of 6 to 12 years of professional experience in program management, delivery management, or a related leadership capacity within the software quality domain.