Circana - Senior System Administrator - ITIL Frameworks

About the job

Senior System Administrator Unix

Lets be unstoppable together!

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives.

We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work).

The Senior Administrator provides hands-on day-to-day technical support for Linux & UNIX systems at an experienced level.

The scope of this position includes mission critical support for Linux & UNIX servers, all of which are in our Global Datacenters and Regional Datacenters.

This individual will be part of a team that is responsible for the following operational areas: support, administration, monitoring, and troubleshooting, and participating in technology driven projects to enhance our service.

Job Responsibilities :

- Provide technical support for Red Hat/ CentOS/OEL OS both Physical and Virtual Environments

- Support and administration of 4000+ Linux servers in a highly commercial and agile environment

- Install/Troubleshoot hardware as necessary

- Build servers following standard procedures and deliver them as per agreed timelines

- Work with users to troubleshoot and solve operational issues

- Provide operating system level support to application developers and performing server migrations as necessary

- Responsible for coordinating planned and unplanned outages and potential recovery efforts in the event of system failure

- Building CentOS/RHEL/OEL using the Golden Image and perform Image backups

- Responsible for deploying security patches to the server environment by following standard patching methodology

- Perform Firmware updates as per the recommendation from Vendor

- Monitor system logs, activity and performance on all servers daily

- Utilize ticketing system to address and resolve customer work requests

- Know-how in infrastructure support, data center operations and service delivery

- Understanding of ITIL methodology and effective operations governance methods and processes

- Manage and monitor server uptimes and not impacting SLA levels

- Willingness to work in rotational shifts including US/EU/APAC Business hours

- Join Team meetings & provide updates on Action items/initiatives

- Support VMs in Azure/Cloud environment

- Provide RCA for Sev1/Sev2 Outages and work towards permanent resolution of the issue

- Experience with Cisco UCS, HP-UX, DELL PowerEdge and HP Proliant hardware preferred

- Document the procedures and follow best practice procedures

Requirements :