CIPL - Network Operations Center Engineer

Job Opening : NOC Engineer L3.

Job Type : Full-Time.

Experience Required : 8+ Years (6+ Years Relevant).

Qualifications : Graduate/Postgraduate : B. Tech / BE / MCA in Computer Science, IT, or related field.

Certifications (Preferred) : CCNP / CCIE / F5 Certified.

Technical Skills :

Core Networking :

- Proficient in configuration and troubleshooting of Routers, Switches, Firewalls.

- Deep knowledge of Routing Protocols : BGP, OSPF, EIGRP, RIP.

- Expertise in Switching Protocols : VRRP, HSRP, VTP, DTP, VLAN, STP, LACP, Inter-VLAN Routing.

Network Security & Load Balancing :

- Hands-on experience with VPNs, IDS/IPS, Firewall Policies.

- Knowledge of LLB, SLB, GSLB and load balancing architectures.

- Familiarity with Spine-Leaf Architectures (L2LS/L3LS), MLAG, VXLAN, EVPN.

Advanced Troubleshooting :

- Skilled in packet-level analysis using tools for routers, switches, firewalls.

- Strong understanding of TCP/IP stack, diagnostics, and trace analysis.

Job Responsibilities :

- Provide advanced remote troubleshooting and root cause analysis for complex network and security issues.

- Assist customers with usage, configuration queries, and technical escalations.

- Handle network outages, performance issues, hardware failures with end-to-end resolution.

- Develop and implement solutions based on customer requirements and existing infrastructure.

- Configure and optimize network setups including firewall rules, VPN policies, and routing.

- Design, plan, and upgrade network systems for scalability and security improvements.

- Collaborate with cross-functional teams for RMA, upgrades, and issue remediation.

- Monitor and identify alerts, alarms, and proactively resolve issues using standard protocols.

- Maintain compliance with industry regulations, standards, and internal policies.

- Review diagnostic logs, interpret system dumps, and apply known fixes for recurring issue.