Description :

Location - Hyderabad

Notice period - 15 days or less

Role Overview :

We are looking for a CIAM Specialist to join our Customer Identity & Access Management team. You will be responsible for technical operations, implementation, management, and support of CIAM systems across the organization.

This role focuses on authentication, Single Sign-On (SSO), Multi-Factor Authentication (MFA), monitoring, and operational stability of CIAM platforms.

Key Responsibilities :

- Operate, manage, and support CIAM systems

- Troubleshoot and resolve moderate to high-complexity issues

- Ensure system availability, performance, logging, and monitoring

- Perform root cause analysis and escalate when required

- Maintain operational documentation

- Support CIAM-related projects and process improvements

Required Qualifications :

- Bachelors degree BE/Btech

- 2+ years of experience in CIAM AND OKTA

- 7+ years in IAM

- Fluent English (written & spoken)

- Strong ownership mindset and attention to detail

- Ability to work independently and in a fast-paced environment

Preferred Qualifications :

- Experience in IT Security/Identity & Access Management

Experience with one or more :

- Okta/Auth0

- SiteMinder

- Layer7 API Gateway

- Java, JavaScript, React

- Strong analytical and problem-solving skills

- Experience working with global teams