Chief Technology Officer

Description :

Key Responsibilities :

1. Strategic Technology Leadership :

- Define and execute the technology roadmap aligned with business and regulatory goals.

- Advise the CEO and leadership team on emerging technologies, innovation, and compliance trends.

- Drive digital transformation and modernization across all technology platforms.

- Lead strategic decisions on tools, platforms, vendors, and technology investments.

- Enhance scalability, customer experience, and operational performance through tech innovation.

2. IT Governance, Risk & Compliance :

- Ensure full compliance with regulatory standards (e.g., RBI IT & Cybersecurity policies).

- Establish policies for cybersecurity, data privacy, and IT governance.

- Oversee IT budgeting, project prioritization, vendor management, and risk controls.

- Ensure robust disaster recovery and business continuity frameworks are in place.

3. Infrastructure & Technology Management :

- Lead IT infrastructure across on-premises, cloud (public/private/hybrid), and hosted environments.

- Oversee IT operations : data centers, networks, endpoint devices, and support systems.

- Manage core business applications : Lending platforms, CRM, HRMS, analytics, and workflow tools.

- Implement best practices in SDLC, Agile, DevOps, and IT support models.

- Ensure performance, security, and scalability across the technology landscape.

4. Innovation & Digitalisation :

- Champion adoption of modern technologies : AI/ML, data analytics, mobile-first, and cloud-native solutions.

- Lead digital initiatives focused on customer experience, automation, and agility.

- Cultivate a culture of innovation, continuous learning, and cross-functional collaboration.

5. People & Team Leadership :

- Lead and mentor a high-performing IT team, including internal and outsourced resources.

- Attract, retain, and develop top talent to build future-ready capabilities.

- Foster strong partnerships with business units to align tech strategy with business objectives.