Position Summary:

This position will be a member of the CRM team, reporting directly to the Technology Leader in Hyderabad, India.

The role will include analyzing legacy and external systems to bring the data into CRM applications, perform data massaging, scrubbing, apply survivorship rules and load data into CRM application. Support and monitor production data loads on a daily basis. Should have the ability to work in Agile model and adhere to deadlines with reliability and accuracy.

Roles & Responsibilities:

- Contribute to technology design and consultation, in the development, integration, launch, scaling, and maintenance of new and existing products and solutions

- Promote use of innovative new technology and best practices for solution development initiatives

- Identify key application design patterns and standard application frameworks

- Provide design directives to junior software developers, including how to construct and integrate software to meet all functional and non-functional requirements

- Clearly describe fine-grained components, application programming interfaces and frameworks (development and runtime) of a system based on requirements

- Anticipate, resolve and communicate critical issues, bugs or potential failure points to the functional and technical teams in a timely manner

- Seek and provide clarifications on defects or clarifications raised by Business Units

- Aim for a defect-free application ecosystem

- Responsible for Tier 1 & Tier 2 application support

Technical Skills:

- 5+ years of strong experience on Siebel EIM, Siebel EAI, SQL & PL/SQL

- Hands-on experience in Data Integration and Configuration

- Strong understanding of relational database concepts

- Good knowledge on Data Warehousing / Dimensional Modeling concepts & query optimization

- Strong database experience (Oracle/SQL Server), with good knowledge in schema designing

- Knowledge on Oracle SOA, Siebel EIM and Siebel Data Model is a plus

- Hands-on experience in Application Performance Tuning

- Ability to support and monitor production data loads and real-time integrations

- Ability to communicate effectively with business users, managers, peers and project teams

- Ability to validate business scenarios with a quick POC

- Ability to write & execute Unit Tests and update technical design documents

- Should have passion to learn and implement new technologies

- Excellent problem solving, analytical, communication and presentation skills

- Ability to work with cross-cultural teams in a remote management environment

- Strong knowledge on DevOps & Agile Methodologies