Center Head - GCC

Role Overview :

We are looking for a seasoned Center Head (GCC - Technical) to lead our Global Capability Center (GCC) . This role requires deep expertise in modern healthcare technology ecosystems, digital health platforms, and GCC leadership.

Key Responsibilities :

The candidate will drive large-scale engineering, product delivery, and innovation initiatives across personalized health platform, which integrates healthcare navigation, wellbeing, and benefits administration powered by AI, analytics, and microservices architecture.

- Lead and scale the Global Capability Center (GCC) supporting Personify Health's digital platform and global operations.

- Own end-to-end technology delivery across platform engineering, product development, and healthcare solutions.

- Drive modern platform architecture including microservices, event-driven systems, and cloud-native development.

- Oversee implementation of AI/ML-driven healthcare solutions, including predictive analytics, personalization engines, and data platforms.

- Enable real-time engagement systems leveraging stream processing (Kafka) and scalable distributed systems.

- Ensure robust platform engineering practices including CI/CD, DevOps, and containerization using Docker & Kubernetes on cloud platforms (AWS).

- Manage development of web and mobile applications (Angular/micro-frontends, Android - Kotlin, iOS - Swift).

- Oversee integration with third-party healthcare systems, wearable devices, and health data providers.

- Ensure compliance with HIPAA, GDPR, and global healthcare data privacy standards.

- Build high-performing engineering teams across product, platform, data science, and DevOps functions.

- Partner with global stakeholders, product teams, and business leaders to drive innovation and outcomes.

The ideal candidate should have strong exposure to :

- Backend : Java (Spring Boot), Kotlin-based services

- Frontend : Angular / modern JS frameworks

- Cloud & DevOps : AWS, Docker, Kubernetes, CI/CD pipelines

- Data & AI : Predictive analytics, data engineering, AI/ML platforms, personalization engines (PercyIQ-like ecosystems)

- Streaming & Integration : Kafka, event-driven architecture

- Mobile : Native Android (Kotlin), iOS (Swift)

- Healthcare Tech : TPA systems, claims processing, care navigation, wellbeing platforms

- Security & Compliance : HIPAA, GDPR, secure data architecture

- 15 to 20 years of experience with strong leadership in GCC / captive center environments

- Proven experience in building and scaling large engineering teams (100+ members preferred)

- Deep experience in Healthcare technology platforms, TPA ecosystems, or health-tech SaaS products

- Exposure to AI-driven digital health platforms and data-driven personalization solutions

- Strong expertise in cloud-native architecture and enterprise platform engineering

- Excellent stakeholder management across global teams (US/Europe)

- Strong business acumen with ownership of delivery, cost, and quality

Education :

- B.Tech + M.Tech (Mandatory)

- Noida

- GCC Leadership & Scaling

- Digital Health Platform Expertise

- AI & Data-Driven Innovation

- Healthcare / TPA Domain Knowledge

- Stakeholder & Program Management