Carrier Technologies - Lead Business Analyst

Description :

About the role :

The Lead Business Analyst in the Analytics CoE is responsible for end-to-end ownership of analytics use cases, from problem definition through solution delivery and value realization.

This role acts as a trusted analytics partner to business stakeholders, leading complex analytics initiatives, shaping analytics solutions, and ensuring insights are actionable, scalable, and aligned with business strategy. The Lead BA mentors junior BAs, influences analytics design decisions, and plays a key role in driving analytics maturity across the organization

Role Responsibilities :

A. Business Problem Ownership & Analytics Solutioning :

- Lead discussions with senior business stakeholders to identify, frame, and prioritize analytics use cases

- Translate strategic business objectives into analytics problem statements and solution approaches

- Define enterprise-level KPIs, metrics, and performance frameworks

- Apply strong domain knowledge to recommend process improvements and data-driven decisions

B. Requirements Leadership & Functional Design :

- Own end-to-end requirements for complex analytics initiatives

- Produce high-quality artefacts including :

1. Functional and analytical requirement specifications

2. KPI definitions and calculation logic

3. Data mappings and semantic definitions

- Review and validate requirements created by P2 BAs

- Ensure consistency with Analytics CoE standards and best practices

C. Advanced Data Analysis & Insight Generation :

- Perform deep-dive analysis across large and complex datasets

- Interpret analytics outputs to derive business insights, trends, and root causes

- Validate complex KPIs, hierarchies, and aggregations across analytics platforms

- Guide teams in converting analysis into actionable recommendations for leadership

D. Analytics Delivery & Pod Leadership :

- Act as a senior member within analytics delivery pods

- Partner closely with Product Managers, Analytics Engineers, and Data Engineers to :

1. Shape analytics architecture and semantic models

2. Ensure solutions meet both business and technical expectations

- Lead UAT, business sign-off, and production readiness

- Proactively manage risks, dependencies, and delivery issues

E. Stakeholder Management & Executive Communication :

- Serve as the primary analytics point of contact for business leaders

- Present insights, dashboards, and recommendations to senior and executive stakeholders

- Influence decision-making through data-backed storytelling

- Manage competing priorities across multiple stakeholders and initiatives

F. Mentorship, Standards & Continuous Improvement :

- Mentor and guide Business Analysts

- Contribute to defining and improving :

1. Analytics BA standards

2. KPI governance and metric harmonization

3. Documentation and delivery practices

- Stay current with analytics trends, tools, and best practices and apply them pragmatically

Minimum Requirements :

A. Functional Requirements :

- 8- 10 years of experience as a Business Analyst in Analytics / BI / Data environments

- Proven experience leading complex, cross-functional analytics initiatives

- Strong domain expertise in areas such as Supply Chain, Finance, Sales, Manufacturing, or Operations

- Experience partnering with senior business stakeholders and leadership teams

B. Technical Requirements :

- Strong hands-on experience with analytics and BI platforms

- Good Experience in SQL

- Good exposure to SAP Analytics ecosystems (BW, HANA, S/4) and upstream SAP/ ERP processes

- Strong understanding of :

1. Data modeling concepts

2. KPI frameworks and semantic layers

3. End-to-end analytics solution flows

- Experience validating complex dashboards and reports (Power BI, Tableau, or Looker)

- Hands On knowledge of SQL and data validation techniques

C. Soft Skills :

- Strong analytical thinking and structured problem-solving

- Excellent stakeholder management and executive communication skills

- Ability to influence without authority

- High ownership mindset with strong delivery focus

- Mentoring and leadership capability within analytics teams

- Comfortable operating in ambiguous, fast-paced environment

Role Scope & Expectations :

- Owns end-to-end analytics use cases and domains

- Acts as a decision partner, not just a requirement gatherer

- Sets the quality bar for analytics BA work within CoE

- Feeds into analytics strategy, roadmap, and prioritization discussions