Capgemini - L2/L3 Java Support Engineer

Note : Women Candidates Preferred

Role : L2 / L3 Java Application Support

- Perform analysis and troubleshooting of issues related to application functionality, performance, and system errors.

- Work extensively on UNIX/Linux systems, including log analysis and job monitoring.

- Develop and maintain Shell Scripts for automation and environment maintenance.

- Collaborate with development, infrastructure, and QA teams for root-cause analysis and permanent fixes.

- Handle incident, problem, and change management processes.

- Ensure adherence to SLAs with quick resolution and documentation of issues.

- Provide support during releases, deployments, and environment migrations.

Required Skills :

- Strong hands-on experience in Java (Core Java preferred for support roles).

- Proficiency in UNIX/Linux commands and log analysis.

- Good knowledge and practical experience in Shell Scripting.

- Background in IT Operations, IT Support, or System Administration.

- Experience in L2 / L3 Application Support for enterprise systems.

- Exposure to multi-paradigm programming and scripting tools is an added advantage.

- Strong communication and analytical skills.

Good to Have :

- Knowledge of server administration and infrastructure-level troubleshooting.

- Experience with ticketing tools (ServiceNow, JIRA, Remedy, etc.).

- Familiarity with CI/CD pipelines, version control (Git), and monitoring tools.