CACTUS is a remote-first organization and we embrace an accelerate from anywhere culture. You may be
required to travel to our Mumbai office based on business requirements or for company/team events.

Role : Business Analyst

Job Description :

We are looking for a Business Analyst to bridge the gap between key stakeholders and technical AI/ML
teams. In this role, you will gather requirements, translate them into actionable user stories and workflows,
and facilitate UAT sessions to ensure solutions meet overall objectives. If you are a process-oriented
professional with experience in digital transformation and a knack for identifying AI integration
opportunities, this role offers a strategic platform to drive impactful solutions.

Responsibilities :

- Gather and document functional and business requirements from departments and key stakeholders.

- Translate requirements into user stories, acceptance criteria, and workflow diagrams for AI/ML implementation.

- Support Solution Architect in mapping technical deliverables with user needs.

- Validate solution outputs and ensure usability, accessibility, and adherence to set standards.

- Conduct stakeholder workshops and facilitate UAT sessions for AI solutions.

- Maintain documentation, change request logs, and requirement traceability matrices.

- Analyze data, identify process improvement opportunities, and propose AI integration use cases.

Requirements :

- B.Tech / MBA / M.Tech with specialization in Information Systems, Business Analytics, or Computer

Applications.

- Certifications preferred : CBAP, CCBA, or equivalent business analysis credentials.

- 5 to 8 years in business analysis, requirement elicitation, and documentation.

- At least 2-3 years working on AI/ML-based or digital transformation initiatives.

- 3-5 years in requirements gathering, process analysis, and stakeholder management

Technical Competencies :

- Requirements Management : Advanced proficiency in requirements gathering techniques, user

story creation, and acceptance criteria definition.

- Process Analysis : Business process modeling (BPMN), workflow design, gap analysis, and process

optimization methodologies.

- Documentation Tools : Confluence, SharePoint, Visio, Lucidchart, Miro for process mapping and

requirement documentation.

- Testing & Validation : UAT planning, test case creation, defect management, and solution validation

techniques.

- AI/ML Understanding : Basic knowledge of AI capabilities, machine learning concepts, and data

requirements for AI implementations.

- Data Analysis : SQL basics, Excel/Google Sheets advanced functions, and data visualization tools

(Tableau, Power BI).

- Agile Methodologies : Scrum, Kanban, user story writing, backlog management, and sprint

planning processes.

About Cactus :

Established in 2002, Cactus Communications (cactusglobal.com) is a leading technology company that
specializes in expert services and AI-driven products which improve how research gets funded, published,
communicated, and discovered. Its flagship brand Editage offers a comprehensive suite of researcher
solutions, including expert services and cutting-edge AI products like Mind the Graph, Paperpal, and R
Discovery. With offices in Princeton, London, Singapore, Beijing, Shanghai, Seoul, Tokyo, and Mumbai and
a global workforce of over 3,000 experts, CACTUS is a pioneer in workplace best practices and has been
consistently recognized as a great place to work.