Key Responsibilities :

- Engage with business units and associated process managers to gather detailed process information through workshops, interviews, and existing documentation reviews.

- Analyze existing workflows and identify gaps, overlaps, and improvement opportunities.

- Model business processes using MEGA BPM tools in accordance with established guidelines, frameworks, and naming conventions.

- Ensure models are structured, validated, and stored appropriately within the BPM repository.

- Facilitate discussions across business units to resolve discrepancies, align on process ownership, and ensure consensus on shared workflows.

- Mediate conflicting viewpoints and drive resolution through structured dialogue and stakeholder engagement.

- Build strong relationships with process owners, SMEs, and leadership to ensure buy-in and sustained collaboration.

- Adhere to BPM governance standards and contribute to continuous improvement of modeling practices.

- Deliver complete and validated process maps for assigned business areas within agreed timelines.

Role Requirements and Qualifications :

- Bachelor's degree in Business, IT, or related field .

- Relevant 2+ years of experience in business process management, enterprise architecture, or transformation roles.

- Hands-on experience with MEGA HOPEX BPM tool and process modeling standards (e.g., BPMN).

- Strong facilitation, negotiation, and stakeholder management skills.

- Proven ability to manage complex team dynamics and drive alignment across silos.

- Analytical mindset with attention to detail.

- Excellent communication and documentation skills.

- Experience in BPM lifecycle, familiarity with frameworks like APQC, ITILetc