Role Summary :

We are hiring a Business Analyst / Delivery Analyst to bridge business stakeholders and engineering for Fuse-OS. You will drive discovery, translate requirements into clear stories and acceptance criteria, manage sample inputs and documentation, and support UAT readiness for enterprise SaaS delivery.

Key Responsibilities :

- Facilitate discovery workshops and requirements discussions with stakeholders

- Translate business needs into epics, user stories, acceptance criteria, and process documentation

- Maintain clear inventories of sample inputs, configurations, and decision logs

- Coordinate scope clarity, dependency tracking, and change communication

- Prepare UAT scripts and support UAT cycles through to sign-off readiness

- Partner with engineering and QA on prioritization, clarity, and delivery quality

- Document operational guidance and help ensure smooth handoffs to users

- Track risks and open questions; escalate blockers early with actionable options

Required Skills :

- 2 to 5 years as Business Analyst, Delivery Analyst, or similar in software product implementations

- Strong requirements elicitation, documentation, and stakeholder management skills

- High proficiency with Excel and ability to analyze operational/business data structures

- Experience running UAT with business users and converting feedback into prioritized backlog

- Clear written communication for workshop notes, status reporting, and requirement specs

- Ability to work in fast Agile delivery with regular demos and stakeholder updates

Preferred Skills :

- Insurance industry or InsurTech experience

- Familiarity with enterprise SaaS implementations and process mapping

- Exposure to Jira/Confluence and basic understanding of APIs/data models

- Awareness of data privacy / compliance considerations in enterprise software

What We Offer :

- Opportunity to build a category-defining Insurance Distribution Operating System (Fuse-OS)

- Work on modern multi-tenant SaaS architecture with meaningful ownership and mentoring

- Collaborative product and engineering culture focused on quality and customer outcomes

- Exposure to enterprise SaaS, AI-enabled workflows, and large-scale operational systems

- Growth path with clear impact on product and customers