Posted on: 10/04/2026
Job Description :
This role is responsible for analyzing and evaluating user business problems and developing business system or process recommendations that meet operational requirements. The position plays a key role in defining, upgrading, and implementing business applications and functional solutions. A strong focus on digitization-first approaches is mandatory to enhance efficiency, reduce manual operations, and drive automation-led transformation.
The role also involves significant project management responsibilities, including planning, execution, governance, and delivery of internal non-technical business projects.
Key Responsibilities :
- Analyze user business challenges, define problems, evaluate requirements, and provide system/process recommendations.
- Participate in business systems planning to define or upgrade applications and functional solutions.
- Serve as a liaison between business teams and IT to translate business requirements into functional designs.
- Lead and manage internal non-technical business projects from initiation through completion.
- Ensure effective cross-functional communication and keep leadership updated on progress, issues, and risks.
Mandatory Digitization & Technology Responsibilities :
- Lead digital transformation initiatives to modernize business processes and reduce manual interventions.
- Drive automation-led improvements across processes to enhance speed, accuracy, and scalability.
- Ensure all new solutions follow a digitization-first approach as a foundation for process enhancement.
Microsoft Power Platform Expertise :
- Hands-on experience building and deploying :
1. Power Apps (canvas and model-driven applications)
2. Power Automate workflows for automation of manual processes
3. Power Virtual Agents for conversational automation
Power BI Proficiency :
- Design, develop, and maintain interactive dashboards and analytics reports.
- Provide actionable business insights using data visualization best practices.
- Collaborate with functional teams to define KPIs and improve data-driven decision-making.
AI Awareness & Enablement :
- Understanding of AI concepts, capabilities, and practical business applications.
- Identify opportunities for applying AI/ML to improve efficiency and experience.
- Collaborate with IT, analytics, and digital teams to pilot and implement AI-driven use cases.
Job Posting Qualifications :
- Bachelor's or Master's Degree or equivalent.
- Post-graduate, certification, and/or license may be required.
- Typically, at least 1-2+ years relevant experience.
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Functional Area
Data Analysis / Business Analysis
Job Code
1627535