Business Analyst - BPMN

Key Responsibilities :

- Gather and document functional and business requirements from government departments and stakeholders.

- Translate requirements into user stories, acceptance criteria, and workflow diagrams for AI/ML implementation.

- Support Solution Architect in mapping technical deliverables with user needs.

- Validate solution outputs and ensure usability, accessibility, and adherence to MeitY standards.

- Conduct stakeholder workshops and facilitate UAT sessions for AI solutions.

- Maintain documentation, change request logs, and requirement traceability matrices.

- Analyze citizen service data, identify process improvement opportunities, and propose AI integration use cases.

Technical Competencies :

- Requirements Management : Advanced proficiency in requirements gathering techniques, user story creation, and acceptance criteria definition

- Process Analysis : Business process modeling (BPMN), workflow design, gap analysis, and process optimization methodologies

- Documentation Tools : Confluence, SharePoint, Visio, Lucidchart, Miro for process mapping and requirement documentation

- Testing & Validation : UAT planning, test case creation, defect management, and solution validation techniques

- AI/ML Understanding : Basic knowledge of AI capabilities, machine learning concepts, and data requirements for AI implementations

- Data Analysis : SQL basics, Excel/Google Sheets advanced functions, and data visualization tools (Tableau, Power BI)

- Agile Methodologies : Scrum, Kanban, user story writing, backlog management, and sprint planning processes.