Business Analyst - Agile/Scrum

About the Role :

EbizON is looking for a Technical Business Analyst with a strong understanding of software development life cycles, systems integration, and data-driven decision-making.

You will serve as the link between the product/business team and the engineering team, helping shape scalable digital solutions by gathering requirements, analyzing technical processes, and ensuring accurate product delivery.

This is a tech-centric role requiring a solid grasp of APIs, databases, and system workflows, ideally in a fast-paced IT services or eCommerce environment.

Key Responsibilities :

- Analyze, define, and document technical requirements from business needs.

- Create detailed functional and non-functional requirement specifications (BRD, SRS).

- Collaborate closely with product managers, architects, QA engineers, and developers.

- Translate business needs into technical specifications for API integration, data flows, and UI behavior.

- Conduct GAP analysis, feasibility studies, and impact assessments for proposed solutions.

- Design wireframes, process flows, and user stories using modeling tools.

- Assist with sprint planning, backlog grooming, and release documentation in Agile setups.

- Support QA during test case validation, UAT, and post-deployment verification.

- Track project metrics, risks, and timelines using project management tools.

Required Skills & Qualifications :

- Bachelor's degree in Computer Science, IT, or Engineering; MBA (Systems/IT) is a plus.

- Minimum 1 year of experience as a Business Analyst in a software development or product-based organization.

- Excellent understanding of SDLC, Agile/Scrum, and DevOps workflows.

- Strong documentation skillsexperience with BRD, FRD, user stories, use cases, and process maps.

Technical Skills :

- API Understanding : RESTful APIs, JSON, Postman, Swagger

- Databases : SQL (basic to intermediate), data modeling concepts

- Wireframing & Modeling Tools : Balsamiq, Figma, Lucidchart, Draw.io

- Project & Collaboration Tools : JIRA, Confluence, Git, MS Project, ClickUp

- Analytics & Reporting : Excel (advanced), Google Analytics, Looker Studio (optional)

- Familiarity with eCommerce tech stacks like Magento, Shopify, WooCommerce is a plus.

- Basic understanding of CI/CD pipelines, microservices, and cloud-based deployments is desirable.

Nice to Have :

- Exposure to SaaS product workflows or marketplace platforms.

- Familiarity with front-end/backend architecture concepts.

- Knowledge of cloud platforms like AWS, Azure, or GCP