- Lead and facilitate workshops, interviews, and meetings with stakeholders to gather, analyze, and define detailed business requirements, which often include user stories, use cases, and process flows.

- Create comprehensive documentation, such as Business Requirements Documents (BRDs) or functional specifications, for system enhancements or new product launches related to life insurance.

Process Analysis and Improvement :

- Analyze current-state life insurance processes (e.g., policy administration, claims processing, underwriting, new business) to identify gaps, inefficiencies, and opportunities for automation or improvement.

- Design and model future-state business processes to enhance operational efficiency, reduce risk, and improve the customer experience.

Solution Design and Collaboration :

- Act as the primary liaison between the business units and the IT development teams.

- Collaborate with technical teams to translate business needs into technical solutions, providing guidance on the business implications of design choices.

Testing and Quality Assurance :

- Develop test plans, test cases, and acceptance criteria based on the defined requirements.

- Coordinate and perform User Acceptance Testing (UAT) to ensure implemented solutions meet the original business needs and function correctly within the life insurance ecosystem.

Stakeholder Management :

- Manage and prioritize requirements across competing stakeholder interests to align with organizational strategy.

- Provide status updates, articulate business impacts, and manage expectations for project delivery.

- 7+ years of overall Business Analyst experience

- Minimum 4+ years of hands-on experience in US-based Life Insurance projects

- Strong experience in requirement gathering, stakeholder workshops, BRD/FRD documentation, user stories, and process flows

- Good understanding of Life Insurance domains such as Policy Administration, Claims, Underwriting, and New Business

- Experience in analyzing and improving business processes, gap analysis, and process automation

- Ability to collaborate with business and technical teams to translate business requirements into functional solutions

- Hands-on experience in UAT, test case preparation, and validating business requirements

- Strong stakeholder management, communication, and requirement prioritization skills

- Experience working in Agile and/or Waterfall delivery models preferred

Notice Period : Immediate to Maximum 15days