Business Analyst

Description :

- Translate business requirements into functional requirements, user stories, and acceptance criteria.

- Act as a liaison between business users and technical teams to ensure clarity and alignment.

2. Business Process & Solution Analysis :

- Analyze existing business processes and workflows to identify opportunities for optimization, automation, and digitization.

- Collaborate with cross-functional teams to design IT solutions aligned with business goals.

- Create functional specifications, process flows, wireframes, and system diagrams.

3. Agile / SDLC Execution :

- Work within Agile/Scrum frameworks and participate in sprint planning, backlog grooming, daily stand-ups, reviews, and retrospectives.

- Create and maintain product backlogs including epics, user stories, and tasks.

- Ensure requirements are effectively integrated across all phases of the SDLC.

4. Documentation & Governance :

- Prepare and maintain project documentation including BRD, FSD, user stories, acceptance criteria, process maps, and training materials.

- Ensure documentation remains accurate and updated throughout the project lifecycle.

5. Data Analysis & Insights :

- Analyze business data to identify trends and insights that support decision-making.

- Collaborate with data analysts and data science teams as required.

6. Quality Assurance & UAT :

- Collaborate with QA teams to define test cases and validation scenarios.

- Lead and support User Acceptance Testing (UAT) activities to ensure business requirements are met.

7. Change Management :

- Support change management initiatives including user training, communication plans, and adoption strategies.

- Assist business users during rollout and post-implementation support.

8. Project & Delivery Support :

- Identify dependencies, risks, and scope changes and recommend mitigation strategies.

9. Leadership & Mentoring :

- Guide and mentor junior Business Analysts as required.

- Balance individual contribution with team leadership responsibilities.

10. Continuous Improvement :

- Stay updated on industry trends, Agile best practices, and emerging technologies.

- Proactively suggest process improvements and innovative solutions.

11. Technology & Tools :

- High-level understanding of modern software development technologies and architectures.

12. Communication & Travel Requirements :

- Excellent verbal and written communication skills with the ability to present and explain complex concepts clearly.

- Strong interpersonal, presentation, and stakeholder management skills.

- Willingness to travel to customer locations for short- to medium-term assignments based on project requirements.

Qualifications :

- Bachelors degree in Engineering (IT or related field); MBA preferred.

- Experience in IT services or product-based environments.

- Strong analytical and problem-solving skills.

- Ability to work independently and as part of a team.

- Relevant certifications such as CBAP, PMI-PBA, or Agile certifications are an added advantage.