Job Description :

- Advanced expertise in Jira (including Advanced Roadmaps) to structure hierarchies, manage cross-portfolio dependencies, and enable integrated, multi-level reporting across programmes and initiatives.

- Strong capability in designing and using rich Jira filters and JQL to extract, segment, and curate high-quality datasets for centralised reporting, governance, and insight generation.

- Proven experience leveraging Jira dashboards and reporting (e.g. velocity, burndown, delivery status) to provide accurate, real-time visibility and support senior stakeholder decision-making.

- Deep understanding of Jira data models (epics, features, stories, fields, hierarchies) to ensure consistent data standards that underpin reliable portfolio-level reporting and performance insights.

- Experience establishing Jira as a single source of truth for delivery performance, reducing manual reporting overhead and enabling scalable, standardised central reporting across teams.

- Supports the management of Key Performance Indicators and operation of associated business reporting.

- Support with the coordination and management of all aspects of the mobilisation and operation of QA reviews, from stakeholder management, onboarding, scheduling, collection of materials and action tracking.

- Captures QA improvement recommendations and supports DP Operations Lead in managing to completion.

- Evaluates and identifies problem themes and opportunities across the Digital Portfolio.

- Supports the development of scoping and plans for Delivery Performance-driven initiatives with clear milestones and well-defined deliverables.

- Supports with the coordination of change management governance of key Delivery standards and processes as they evolve.

- Contributes to communications planning and copy to support Delivery Performance goals.