Brillio Technologies - Engineering Lead - Salesforce

About Brillio :

Brillio is the partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Backed by Bain Capital private equity and Orogen Group, and growing at nearly 60% YoY since its inception, Brillio is one of the fastest growing digital technology service providers. We help clients harness the transformative potential of the four superpowers of technology cloud computing, internet of things (IoT), artificial intelligence (AI), and mobility. Born digital in 2014, we apply Customer Experience Solutions, Data Analytics and AI, Digital Infrastructure and Security, and Platform and Product Engineering expertise to help clients quickly innovate for growth, create digital products, build service platforms, and drive smarter, data-driven performance. With delivery locations across the United States, Romania, Canada, Mexico, and India, our growing global workforce of over 5500 Brillians blend the latest technology and design thinking with digital fluency to solve complex business problems and drive competitive differentiation for our clients. Brillio was awarded Great Place To Work in 2021 and 2022. Learn more www.Brillio.com.

Job Details :

Location : Bengaluru, India

Reports : Managing Director Salesforce Practice lead

Industry / Vertical Cross Vertical

Role : Engineering Leader

Brillio is looking for an Engineering Leader for our Salesforce practice to spearhead the evolution of our digital experiences. In this pivotal role, you will be a Salesforce subject matter expert, proposals, new business pursuits, asset development, complex solutioning, technical and thought leadership. You will collaborate closely with diverse cross-functional global teams and be a bridge between sales, delivery and our clients. The ideal candidate will have deep experience in the Salesforce ecosystem and able to craft extraordinary digital experiences while also being customer facing and adding substantial business value. Practitioner should engage with clients, participate in alliance and community forums, and shape solutioning for Salesforce led engagements, while also being partially billable on key strategic engagements.

Key Responsibilities :

- Defined and communicated the engineering vision and technology strategy for products, platforms, and cloud-based solutions, ensuring alignment with business objectives and long-term organizational goals.

- Drove innovation across cloud, AI, infrastructure, and platform initiatives while evaluating technology investments, architectural direction, and technical trade-offs.

- Provided technical leadership for the design and delivery of scalable, secure, highly available, and high-performance systems.

- Established engineering best practices through architecture reviews, coding standards, design governance, and operational excellence initiatives.

- Partnered with architects, principal engineers, and cross-functional leaders to evolve platform capabilities and accelerate technology modernization.

- Built, mentored, and retained high-performing engineering teams, fostering a culture of collaboration, inclusion, accountability, and continuous learning.

- Coached engineering managers and senior engineers, driving talent development, performance management, succession planning, and career growth.

- Led the successful delivery of strategic engineering programs across multiple teams and geographies, managing priorities, dependencies, risks, and resource allocation.

- Improved delivery predictability, engineering productivity, and operational efficiency through data-driven execution and process optimization.

- Collaborated closely with Product Management, Design, Security, Finance, and Customer Success teams to translate business priorities into actionable engineering roadmaps.

- Influenced executive stakeholders and organizational strategy by balancing customer needs, technical constraints, and business outcomes.

- Established engineering KPIs, governance models, operating frameworks, and performance metrics to drive accountability and continuous improvement.

- Managed budgets, workforce planning, capacity forecasting, and investment decisions to optimize organizational effectiveness.

- Championed the adoption of AI-assisted development, automation, and emerging technologies to enhance engineering velocity and innovation.

- Guided responsible AI implementation, ensuring compliance, security, scalability, and adherence to engineering best practices.

Qualifications :

- 15+ years of experience in Salesforce ecosystem

- 7+ years of experience in a customer facing, pre-sales / solution architect, revenue generating role

- 3+ years of delivery leadership experience

- 2+ year of experience building and managing relationships with key partners and alliances like Copado, Flosum and Salesforce, etc.

- Salesforce architect certifications required : Salesforce Application Architect, Salesforce System Architect, Sales Cloud Consultant, Service Cloud Consultant, Revenue Cloud Consultant, AI Data Cloud Consultant

- Should have worked on at-least 1 industry cloud solution (Health cloud or Financial Services Cloud)

- Should be open for coordinating with offshore delivery and pre-sales teams during India friendly hours.

Critical Leadership Qualities :

- Customer Advocacy - Ensures customer success on stated and unstated business priorities through strategic advice and market leading solutions.

- Owners Mindset - Is passionate about Brillios business, deeply committed to its success and makes decisions that are in the best interest of the firm.

- Innovation Ethos - Embraces ambiguity and adopts relentless experimentation to challenge current practices and enable continuous growth.

- Execution with Pace - Displays agility to deliver high quality results in the face of changing stakeholder expectations.

- Big Picture Thinking - Creates a common definition of shared success and sets bold targets that inspire the team towards new horizons.

- Winning Through Teams - Enables a culture of collaboration and empowers teams to "raise their game in order to create a winning formula