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Axtria - Director - CRM Services

Axtria
8 - 10 Years
Noida

Posted on: 17/08/2026

Job Description

Position Summary :

Techno functional manager with experience of working on call planning for Pharma clients.

Total Experience : 8-10 years

Job Responsibilities :

- Lead solution discovery, current-state assessment, and target-state architecture design on the Vault & Salesforce Platform.

- Design the Vault/ CRM data model, object relationships, lifecycles, security model, and deployment approach.

- Define integration architecture leveraging Vault APIs, Vault Connections, Veeva Network, and enterprise iPaaS.

- Architect Veeva CRM-to-Vault CRM migration strategy : scope, sequencing, data mapping, parallel operations, cutover.

- Produce architecture artifacts : HLD, LLD, integration architecture, data flow diagrams, NFR specifications.

- Guide technical leads and developers on Vault design patterns; resolve technical escalations.

- Lead architecture review boards; ensure adherence to Veeva Vault best practices and platform limits.

- Drive reusability build accelerators, reference architectures, and Vault solution patterns for the practice.

- Support pre-sales : solution shaping, effort estimation, RFP responses, and client presentations.

Education :

- Bachelor of Engineering.

= Master of Technology in Information Technology or Computer.

Behavioural Competencies :

- Teamwork & Leadership

- Motivation to Learn and Grow

- Ownership

- Cultural Fit

- Talent Management

Technical Competencies :

- Problem Solving

- Lifescience Knowledge

- Communication

- Project Management

- Attention to P&L Impact

- Capability Building / Thought Leadership

- Scale of revenues managed / delivered

- Scale of resources managed

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