Description :

Sprint & Project Coordination :

- Ensure Jira work items are accurate, current, and aligned with actual engineering work.

- Facilitate sprint planning, retrospectives, demos, and reviews.

- Ensure engineering ceremonies are documented, actionable, and outcome-driven.

Change & Release Management :

- Coordinate downstream updates when work shipsdocumentation, runbooks, release notes, Confluence pages, service catalogs, etc.

- Work with SMEs across engineering, DevOps, and customer-facing teams to keep systems and documentation in sync.

Process Stewardship :

- Maintain and continuously improve SDLC and CI/CD processes.

- Identify gaps, propose improvements, and help establish frameworks where processes are still evolving.

Cross-Functional Coordination :

- Act as a connector across Engineering, Product Management, Product Operations, DevOps, and Customer Success.

- Support mobile app release processes and other operational workflows when applicable.

- Maintain high visibility with client leadership and Mindbowser stakeholders.

Meeting & Ceremony Enablement :

- Ensure standups, planning sessions, demos, and reviews happen on timeeven when senior leaders are unavailable.

- Track follow-ups, decisions, and action items to completion.

Tooling, Automation & AI Enablement :

- Drive efficiency through better use of tooling (Atlassian suite, GitHub, cloud platforms).

- Explore and implement AI-assisted workflows for coordination, documentation, and automation.

- Contribute to initiatives like CI workflow improvements, dependency management, or reducing operational overhead