Experience Requirements :

- Total Experience : 10 years

- Relevant Experience :

- 10+ years of experience in application development with a strong focus on enterprise integrations and architecture. Proven expertise in ServiceNow integrations, data architecture, and large-scale system convergence initiatives

Role Overview :

The Architect (Manager) Application Development will own the design, delivery, and operational readiness of ServiceNow integrations within the ESM Golden Instance ecosystem. This role is responsible for defining scalable integration patterns, ensuring alignment with enterprise standards, and driving end-to-end integration delivery across multiple systems, including SAP HR platforms, onboarding systems, and Data Lake initiatives. The role also governs data architecture, integration, observability, and ensures production readiness and long-term supportability.

Key Responsibilities :

- Design, develop, and maintain end-to-end web applications across front-end and back-end layers. Strong experience in ServiceNow integrations and architecture.

- Expertise in API-led, event-based, synchronous and asynchronous integration patterns

- Hands-on experience with enterprise system integrations (SAP HR, Data Lake, onboarding platforms)

- Proven ability to define and enforce integration standards, SLAs, and error handling frameworks

- Experience in data architecture design (tables, relationships, governance, quality standards)

- Strong understanding of DevOps, testing strategies (functional, regression, failure scenarios)

- Experience in integration monitoring, logging, and observability frameworks

- Ability to manage cross-functional stakeholders, vendors, and system integrators

- Experience in large-scale system consolidation or transformation programs

Must Have :

- Strong experience in ServiceNow integrations and architecture

- Expertise in API-led, event-based, synchronous and asynchronous integration patterns

- Hands-on experience with enterprise system integrations (SAP HR, Data Lake, onboarding platforms)

- Proven ability to define and enforce integration standards, SLAs, and error handling frameworks

- Experience in data architecture design (tables, relationships, governance, quality standards)

- Strong understanding of DevOps, testing strategies (functional, regression, failure scenarios)

- Experience in integration monitoring, logging, and observability frameworks

- Ability to manage cross-functional stakeholders, vendors, and system integrators

Nice to Have :

- Experience working within ESM (Enterprise Service Management) environments

- Exposure to ServiceNow Golden Instance implementations

- Familiarity with data lake integration projects

Knowledge of enterprise data governance and compliance frameworks

Qualifications :

- Bachelors degree in Computer Science, Information Technology, or a related field.

Relevant certifications in ServiceNow, enterprise architecture, or integration technologies are preferred

Soft Skills & Competencies :

- Strong stakeholder management and communication skills

- Excellent problem-solving and analytical thinking

- Ability to lead cross-functional teams and drive accountability

- High attention to detail with a focus on quality and standardization

- Strong decision-making and ownership mindset

- Ability to work in complex, fast-paced enterprise environments