Amazon Connect Developer

Job Summary :

We are looking for Amazon Connect Developers with hands-on experience in Amazon Connect, Amazon Lex and AWS Lambda. The role involves developing and supporting cloud-based contact-center solutions and integrating conversational/IVR capabilities.

Key Responsibilities :

- Design, develop, configure and support Amazon Connect solutions.

- Work with Amazon Lex for conversational and IVR use cases.

- Develop AWS Lambda functions for contact-center workflows and integrations.

- Integrate Amazon Connect with enterprise applications and APIs.

- Troubleshoot application, integration and production issues.

- Collaborate with functional and technical teams across the delivery lifecycle.

- Participate in testing, deployment and production support.

Tech Stack :

- Amazon Connect, Amazon Lex, AWS Lambda, Contact Center / IVR, API integration.

Good to Have :

- Spring, Maven, Hibernate.