Description :

Summary of Position :

- This role is part of Alcon's Information Technology function, a team that delivers cutting-edge technology solutions to Alcon associates and customers to help our people and the world see brilliantly.

- The Associate is responsible for developing and maintaining the necessary technology service for the Quality Control applications labvantage LIMS, Empower, SDMS etc.

- This includes project and enhancements implementation and functional consulting to the operational support team.

- This position is expected to liaise with key business stakeholders (e.g., Analytical Science & Technology, Manufacturing, R&D, Quality Assurance and Quality Control Laboratories) to ensure clear communications and effective and compliant solutions.

Key Responsibilities :

- Development, implementation, and maintenance of the Quality Control applications Labvantage LIMS, Empower, SDMS and other supporting applications in a GxP regulated environment (medical device).

- Program, implement, and test collection of new modifications and standard functionalities.

- Debug and resolve a variety of issues (bugs, performance, and user) by reading trace files.

- Write technical design documents, solution summaries, operating procedures, change controls and manuals.

- Proven experience in life cycle application development with the ability to generate application development policies, standards, and procedures.

- Develop utilities, procedures, and documentation.

- Maintain application release control (version control).

- Support application installations and upgrades, including third party integration and hardware configuration.

- Ensure that relevant stakeholders engage in specification of new services and/or major upgrades to existing services.

- Ensure the overall user experience is considered when designing and deploying new solutions and services.

- Ensure consistency and traceability between user requirements, functional specifications, and testing & validation.

- Support validation and testing (IQ, OQ, PQ, UAT).

- Support end user training.

- Keep abreast with internal IT systems and documentation requirements, standards (including quality management and IT security).

- Keep abreast with industry best practices in leveraging technologies for the business and with regulatory environments/requirements if applicable.

- Take accountability to ensure adherence with Security and Compliance policies and procedures within Service Delivery scope.

- Support operations and ad-hoc requests and research.

Key Requirements/Minimum Qualifications :

- 4 to 7 years Software Development experience.

- Experience in developing Quality Control Applications (labvantage LIMS, Waters Empower and/or SDMS will be a plus).

- 2+ Years of experience working with PL/SQL query.

- Proven experience in scripting languages like JAVA, Java script is a must.

- Proficient in Windows and UNIX operating systems.

- Good or Advance skills in writing SQL query.

- Experience developing new and updating reports in labvantage LIMS (Jaspersoft, Jasper).

- LIMS labvantage Java Server Pages (JSP).

- Knowledge of laboratory operations processes such as sample management, product testing, equipment testing, chromatography, environmental monitoring.

- Able to work effectively both alone and in team/cooperative development efforts.

- Strong analytical and critical thinking skills.

- Application implementation practices and procedures.

- Strong verbal and written communication skills, with an ability to communicate with all levels of the organization.

- Ability to multi-task and meet multiple deadlines in a demanding environment.

- Flexibility to adapt to changing priorities in a positive and timely manner Cheerful outlook and strong work ethic.

- Work hours : 1 PM to 10 PM IST.

- Relocation assistance : Yes.